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Customer Services Assistant, Mslexia Publications Ltd.

  • 30th October 2020
  • North East
  • Part time
  • Paid (£15k-20k pro rata)
  • literature
  • Kay Hadden kay@mslexia.co.uk

Description

Mslexia, the magazine for women writers, is looking for an energetic, responsible and well-organised person to be the first point of contact with Mslexia’s subscribers and customers, to help fulfil their requests and answer their queries.

The ideal candidate will have an engaging and respectful telephone manner, clear and concise writing skills, meticulous attention to detail and the ability to juggle the competing demands of the role efficiently. Any necessary training will provided.

As well as publishing the award-winning Mslexia magazine, the company also publishes a range of print and ebooks, runs a portfolio of high-profile annual writing competitions, and an expanding events and outreach programme.

Mslexia is a registered charity based in the centre of Newcastle upon Tyne. The team of eight staff are currently working remotely, but this is not intended to be a permanent situation, so candidates living within commuting distance are preferred.

Mslexia aims to be an equal opportunity employer and therefore welcomes applications from people from any and all backgrounds.

For more information, including a list of responsibilities, please visit: www.mslexia.co.uk/about/work-for-mslexia

Deadline
Apply by email before midnight on Friday 30 October.
Interviews will take place via Zoom or WhatsApp on 5 October.

How to apply
Please send a CV, including the contact details of two referees; plus a covering letter of up to 200 words, telling us a bit about yourself, why you want to work for Mslexia, and something about your career ambitions, to Kay Hadden (kay@mslexia.co.uk).

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Photo, Crowds enjoying Garden of Light, by TILT. Lumiere London 2016, produced by Artichoke, supported by Mayor of London. Credit Matthew Andrews 2016.

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