Box Office & Audience Insights Manager, Contact Theatre


Box Office & Audience Insights Manager
Salary: £25,000 per annum
Hours: Full Time - 40 hours per week
Contract: Permanent
Contact has a long-standing commitment to diversity in its programming, producing, staffing and
community engagement. We actively seek applications from the widest range of applicants.
Contact is a leading national contemporary theatre and arts organisation based in Manchester,
with young people at the heart of everything we do. We work locally, nationally and internationally to
provide life-changing opportunities for the next generation of creative leaders, artists and
audiences, redefining theatre in the process. We produce and present a professional programme of
outstanding performances, events and festivals in our building, surprising places and virtual
spaces, for a young and highly diverse audience.

This is an exciting time for Contact, with a £6.5m capital re-development under way which will
secure the future of Contact's vital work with young people across Greater Manchester for the next
20 years.

You will provide detailed and high quality management and reporting of data relating to sales,
customers, audiences and participants to enable effective management, campaign planning and
reporting. You will manage and develop Contact’s Box Office function and team and will play a key
role in supporting Contact’s digital content strategy across all channels, including the website.
You will have demonstrable cultural industry experience of developing and managing data strategy
relating to audiences and box office sales, along with experience of managing a box office function
and public facing staff. You will be experienced at driving digital culture and innovation, including
developing digital content, and will have a curiosity to stay ahead of the curve in terms of digital
and social media.

Deadline for submission of applications: Tuesday 26th June 2018 10am.

Interviews will be held on: Thursday 5th July 2018

For information on how to apply visit: email: or call Danny Olsson-Lane
(HR and Administration Assistant) on: 0161 274 0646.
Please note that only a completed application form will be accepted.
Contact is committed to Equal Opportunities and positively welcomes applications from all
sectors of the community. Registered Charity No. 501953.