Membership Administration Assistant, The Horniman Museum and Gardens


The Horniman Museum and Gardens in south east London has been open since Victorian times, when the tea trader and philanthropist, Frederick John Horniman first opened his house and extraordinary collection of objects to the local community. Since then, our collection has grown significantly and includes internationally important collections of anthropology and musical instruments, as well as an acclaimed aquarium and natural history gallery – all surrounded by 16 acres of beautiful Gardens offering breathtaking views across London.

The Horniman is a registered charitable company with a turnover of circa £7m, with funding from government grants and other income-generating activities, including the Horniman’s Membership scheme which has been very successful since launching in 2013. There are now over 7,000 members who support the Museum in return for a range of benefits.

We are looking for a Membership Administration Assistant to work in our Members’ Office. Your work will include processing membership applications (including direct debit forms), assist with Members’ events, reporting on membership data and handling mail-outs.

You will have good administrative experience - not necessarily in a museum - and will be a confident IT user (including Outlook and Excel skills). You’ll be able to organise your tasks efficiently and work to an exceptional level of accuracy. The role requires direct contact with most departments of the museum, as well as with members of the public, so strong interpersonal skills are also essential.

To apply, visit our website:

The closing date for completed applications is 10am on Thursday 23 August 2018.  Interviews will be held on Thursday 6 September 2018. 

The Horniman is committed to equality of opportunity and welcomes applications from all sections of the community.