Retail and Admissions Assistant (IWM London) x 2, Imperial War Museums


Are you a team player who enjoys working in a public facing role? Apply now to join the IWM London team as a Retail and Admissions Assistant.

IWM London is unique in its coverage of conflicts, especially those involving Britain and the Commonwealth, from the First World War to the present day. We seek to provide for, and to encourage, the study and understanding of the history of modern war and 'wartime experience'. Situated in Lambeth, ten minutes’ walk from Waterloo and the south bank the Museum attracts visitor numbers of 1 million a year, from all over the world.

The retail offer is split across three distinct, permanent shop locations as well as an exhibition shop. Tickets to these paying exhibitions are sold from our Welcome desk along with guide books and exhibition books. As a member of the Retail and Admission team you will be in a key, customer facing role, welcoming visitors to the museum, providing them with detailed information and consistently delivering the highest standards of customer service. A strong drive for achieving sales targets and the confidence to approach visitors and actively sell a wide range of products is essential.

To Apply

Apply online via our website

Please note we do not accept CV’s, you will be required to fill in an online application form.

The closing date for receipt of applications is 11pm, Sunday 19 August 2018.

Interviews will be held on Wednesday 29 August 2018. Please note that the interview date has been specifically chosen according to the availability of the panel. You are advised to keep this date free if you are interested in this vacancy. We are unable to reschedule interviews.

We regret that if you have not heard from us within three weeks of the closing date your application, in this instance, has been unsuccessful.

IWM is committed to a policy of Equal Opportunities