Head of Customer Experience, Pitlochry Festival Theatre


An exciting opportunity has arisen at Scotland’s renowned ‘Theatre in the Hills’.  At Pitlochry Festival Theatre, we are searching for a HEAD OF CUSTOMER EXPERIENCE to lead our customer facing activities.

The Head of Customer Experience plans, directs, and manages the performance of customer-facing services and functions to maintain and develop commercial growth and operational resilience in accordance with the organisation’s strategic plan.

 The post-holder is responsible for ensuring that Pitlochry Festival Theatre is a welcoming and vibrant space for audiences and artists; and works closely with all members of the Senior Management Team to support the organisation in its day-to-day activities and contribute to its long-term strategy and vision by ensuring that maximum profit is achieved for their specific areas of the business.

For further details and how to apply, please click on following link: