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Customer Service Host, Theatre Royal Brighton

Description

Are you great with customers, but looking for something a little bit different? We’re looking for people with great customer service skills to join our ticketing and sales team.

Whether it’s a special birthday, or a night out with friends, every visit is important. We work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again!

As a Customer Service Host you'll help us achieve this, by offering customer support from our Box Office. You'll provide information about the production, the theatre, and the local vicinity while optimising sales and acting as the sole point of contact for any Ticketing queries. This role may also involve working with our FOH team meeting and greeting customers.

Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in our unique theatre with an ever-changing programme of events.

Further information on the role and the skills you’ll need can be found in our full job description. Previous experience in theatre is not required and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk 

To apply for this position please visit https://candidate.atg.co.uk/154176ART

Unpaid opportunities

View our policy on unpaid opportunities and internships

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Photo, Crowds enjoying Garden of Light, by TILT. Lumiere London 2016, produced by Artichoke, supported by Mayor of London. Credit Matthew Andrews 2016.

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Photo, Jennie Gill, Yorkshire Artspace, Sheffield. Photo Our Favourite Places / Nigel Barker for Yorkshire Artspace.