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Front of House Staff, Bearded Kitten

  • 11th November 2021
  • London
  • Full time
  • Paid (£20k-25k)
  • Other, immersive
  • Emma Perrin emma.perrin@beardedkitten.com

Description

Bearded Kitten is an award winning creative experience agency that prides itself on bringing innovative ideas to life.

Money Heist: The Experience is a first person immersive experience based on the hit TV series. Guests will have 60 minutes to carry out a heist on an international scale in an iconic London location.

KEY DETAILS

Dates

11th - 31st October: Rehearsals & Previews
3rd November: Beginning of a 4-6 month run

Working Week

Tuesday - Sunday

Opening Hours

Weekdays: 16:00 - 22:00
Weekends: 11:00 - 22:00

Rate of Pay

£10.85 per hour

THE ROLE

  • Welcoming guests to the venue. 
  • Operating box office software and checking tickets. 
  • Operating the cloakroom. 
  • Ushering guests into the experience. 
  • Accepting payment and operating our POS system. 
  • Answering any customer queries expertly and politely. 
  • Identifying and escalating any issues to the duty management as required. 
  • Collaborating with the venue’s security team in the event of unaccepted behaviour.

THE PERSON

Essential

  • Previous experience in customer service. 
  • Willingness to work evenings and weekends. 
  • Ability to work as part of a team. 
  • Strong communication skills.

Desirable

  • Previous front of house or box office experience.
  • Passionate about immersive theatre.

Unpaid opportunities

View our policy on unpaid opportunities and internships

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Photo, Crowds enjoying Garden of Light, by TILT. Lumiere London 2016, produced by Artichoke, supported by Mayor of London. Credit Matthew Andrews 2016.

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Photo, Jennie Gill, Yorkshire Artspace, Sheffield. Photo Our Favourite Places / Nigel Barker for Yorkshire Artspace.