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Guest Experience Host - Cambridge Theatre, LW Theatres

Description

The role…

The school bell is ringing at Crunchem Hall…and it’s time to get back into the classroom!  We are looking for proactive and engaging Guest Experience Hosts to join our team at Cambridge Theatre as we reopen the award winning Royal Shakespeare Company production of ‘Matilda – The Musical’.

The Guest Experience team are very much the front facing image of the company and so play a key role ensuring that our company values are delivered to all guests, from families to school groups, helping to ensure that everyone has the best possible experience during their time with us, whilst also ensuring that they are welcomed into a safe and secure environment. 

You will be dealing with a wide range of customer queries, and in many instances, you are the first person our guests will encounter during their visit, and will be expected to deliver an exemplary level of customer service at all times.

As Guest Experience Host, you will deal with all manner of customer queries, as well as driving sales throughout the building, be it behind retail positions or inside the auditorium.

For more information and to apply: https://lwtheatres.csod.com/ux/ats/careersite/4/home/requisition/87?c=lwtheatres

Deadline for applications: 26th July 2021

Salary: £9.85 per hour

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Photo, Crowds enjoying Garden of Light, by TILT. Lumiere London 2016, produced by Artichoke, supported by Mayor of London. Credit Matthew Andrews 2016.

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Photo, Jennie Gill, Yorkshire Artspace, Sheffield. Photo Our Favourite Places / Nigel Barker for Yorkshire Artspace.