This two-part course is designed to give you the insights and skills to navigate and manage people and behaviour dynamics in today's diverse workplaces. Drawing on established behaviour theories and using examples from creative and cultural organisations, you'll learn how to identify the motivations behind actions, respond effectively to different behaviour types and support positive group interactions so that your team, partners and colleagues can perform at their best.

Who is this course for?

Anyone working in the creative, cultural or heritage sectors who wants to improve their people-management and behaviour-management skills, including:

• Team leaders and managers
• Project and event managers
• Arts and cultural organisation staff, with either existing or emerging supervisory responsibilities

What will this course cover?

• Key behaviour theories, including attribution theory, and how they apply in workplace settings
• Understanding motivations behind individual and group behaviours
• Identifying common behaviour types and their impacts on team dynamics
• Strategies for responding to and reframing behaviour that challenges
• Techniques for managing group interactions and building a positive working culture
• Practical tools to influence behaviour constructively and boost performance

You will learn how to:

• Apply behaviour-management models to real-life scenarios in your sector
• Recognise and interpret different behaviour patterns
• Develop proactive strategies for preventing and addressing difficult situations
• Facilitate productive group dynamics and collaboration
• Communicate confidently to guide behaviour towards positive outcomes

When:

Part I: Monday 9 March, 9:30-12:30

Part II: Monday 16 March, 9:30-12:30

Where: Online via Zoom

Cost: £169 per person