Frequently Asked Questions

Creating accounts

Q. What are the Arts Jobs and Arts Events mailing lists for?

A. Arts Jobs and Events shares current vacancies and events in the arts and culture sector.

Q. How do I create a new account?

A. Click on the New Account Button and follow the instructions to fill in the short registration form.

Q. How do I change my email address?

A. Log in to the website and visit the "My Profile" page.

Q. I've forgotten my password, how do I reset it?

A. You can request a password reminder to be sent to your email account from the Reset Password page.

Q. Why haven't I received an email to reset my password?

A. If your account has been inactive since June 2022 then it will no longer be on our system. Please create a new account.

Q. How do I cancel my account?

A. Log in to the website and visit the "My Profile" page. Select the "Cancel My Account" option

Receiving email alerts

Q. Can I view posts online instead of receiving emails?

A. Yes, you can view and search the posts on the website without having to be a subscriber.

Q. How do I change what jobs and events are listed on my emails?

A. The emails you receive will reflect your saved search filters. Go to My Jobs or My Events and set your search filters. Then click 'See Results' and then the red 'Save Search' button.

Q. How can I control the number of emails I receive?

A. Log in using your email and password, then select My Profile from the User account menu. You can choose to receive a daily digest with all the messages for that day, or a weekly digest, with all the messages for that week. Once you have changed your preferences, click Save. Your user preferences will then be updated in 24 hours.

Q. Why have I stopped receiving emails?

A. There are a couple of possible reasons:
1. Since you last received an email, no new jobs or events have been posted that match your search criteria. Emails are only sent out when there are new jobs or events to display. Please go to My Jobs or My Events and check your filters.
2. Your email system may be incorrectly rejecting messages as "junk" or "spam". Check the following email addresses are in your contacts or on your safe list: artsjobs.org.uk.

Posting jobs and events

Q. How much does it cost to post a job or event?

A. There is currently no charge to post a job or event.

Q. Can I post messages advertising events or jobs outside the UK?

A. Yes. Please be sure to specify the location clearly when posting.

Q. Can I send duplicate posts or repeat similar messages?

A. No. Duplicate or repeat posts will be deleted by the moderator.

Q. Can I post an advert seeking work or employment?

A. No. We are unable to accept posts from individuals or companies seeking work or employment. We are not able to post messages advertising recruitment services.

Q. Why can't I set up my account to post events?

A. If your account is set up with you as a job seeker, you will need to either contact us so that we can change your profile to be a job poster or create a new account with a different email address.

Q. How do I publish a post after it has been saved?

A. When you save your post and confirm the changes, it will then be sent for moderation. You do not have to do anything else to publish it unless you are asked to make changes.

Q. Why do I have to include one of the salary bands listed?

A. This is because every job advert has to be legal which means that we need to check that the job offers at least the national minimum wage.

Q. How long does it take for my post to be published?

A. Your post will be available for search on the website as soon as it has been approved, which at this time can take up to 10 working days. Notifications will be sent to subscribers depending on their preferences, but may take longer than usual for those subscribed to weekly mailings.

Q. How can I check my post has been published?

A. Use the Jobs search to find for your post on the website. If it is displayed, it will have been sent out to list subscribers. For event postings use the Events search.

Q. Will I receive confirmation that my post has been received or sent out?

A. When you press the 'Save' button and then confirm the changes, you will see a message on the next page highlighted in yellow telling you that your changes have been saved and submitted for moderation.

Q. Why has my post been rejected?

A. If you have not filled in all the mandatory fields when posting your job, you will receive an error message on screen when you try to publish. Check the form again and fill in any missing information.

Your post may be rejected if it does not comply with our terms and conditions. We cannot post any content that may offend other subscribers, eg content which is harmful, threatening, abusive, vulgar, obscene, harassing, defamatory, promotes a political view or is otherwise objectionable.

We do not post items for sale or studio/office or other space to rent. Free or funded space may be considered on an individual basis.

If your message is a repeat post it may be rejected. We reserve the right to reject any post we feel to be inappropriate without explanation.

Q. How can I edit my post?

You can edit posts that haven't yet expired and/or delete your content. Simply login and visit the "My Content" page where you can see current and expired posts. You can view the full post details and you will see options to Edit unexpired posts or Delete the content.

Q. How can I extend the closing date of an ad?

A. To extend the closing date of an ad simply go to 'My Content' and select the ad. If it has already expired it will be in the 'expired adverts' section. You will then see an 'Extend' button at the top. Click this, and enter a new expiry date.

Note that the new expiry date can be up to 3 months beyond the original date. If you wish to post an ad with an expiry date beyond that, you will need to create a new ad.

If you don't see an 'Extend' button, then the advert may have expired 100 or more days ago, in which case you will also need to create a new ad.

Should you choose to extend the closing date, the ad will be live immediately. However, if you make any other changes to the content via editing, it will then have to be moderated again.

Q. How can I remove my post?

You can delete your content by logging in and visiting the "My Content" page where you can see current and expired Posts.Click to view the full post details and you will see options to Delete the content.

Q. Will you be closed over the December - January holiday period?

Yes, we will be closed for the holiday period 24th December 2025 until 5th January 2026. As such we will not be moderating listings over this closure period.

Whilst we cannot 100% guarantee approval before the closure, we recommend submitting any time sensitive listings well before 24th December 2025 where possible, and we will try and ensure these are moderator before the holiday period.

Other

Q. Where is Arts News?

A. Arts News has now been replaced with Arts Events.

Q. How long are posts kept on the system?

A. Posts are kept on our system for 100 days before they are automatically deleted, unless the closing date is later.

Q. Who do I contact if I still have a query?

A. Please use our online help form to get in touch.