Relationship Manager

Job Summary

The Relationship Manager is responsible for the delivery of key A&B Cymru programmes and services and acts as a primary point of contact for businesses across South & West Wales.

Job Description

The role requires highly developed influencing skills and an instinctive approach to problem-solving. The successful candidate will also be creative, dynamic, proactive and highly efficient.

The position requires travel and regular attendance at evening engagements.

The post holder will work from the Cardiff Office, though some home-working is possible.

Job Requirements

Highly developed and confident communication and influencing skills, both written and verbal
Ability to analyse and understand, thinking laterally to identify creative solutions to business challenges
Highly developed interviewing skills - ability to listen and question
Accomplished planning, organisational, administrative and time management skills
A minimum of three years' management experience in an arts or business environment
Proven track-record of partnership development or collaborative working
Experience of the private and / or arts sector and awareness of the major issues facing both
Customer Care background
Excellent interpersonal skills and credibility with professionals from a wide range of backgrounds
Open, positive and engaging team player with the drive to work independently
Discreet and able to deal with confidential, sensitive information
Diplomatic and calm under pressure

Plus additional requirements as outlined in the Recruitment Pack.

Job Responsibilities

To promote A&B Cymru's mission and services and provide information and advice on the charity's work to business and the arts;
To proactively and efficiently account manage the majority of South & West Wales Business Members;
To support the co-ordination and administration of Business Membership across Wales, ensuring income is carefully monitored and renewals are timely and efficient;
To support the recruitment of new Business Members for South & West Wales, working closely with the Business Development Director;
To support the recruitment of sponsors for A&B Cymru's events;
To co-manage the Professional Development Programmes in South & West Wales, working closely with the Head of Arts and other team members;
To write regular case studies for use on A&B Cymru's website and other promotional methods;
To keep accurate records

Plus additional responsibilities as outlined in the Recruitment Pack