Duty Manager
Greenwich Theatre Closing date: Wed, 18 Mar 2026
Artform: Theatre
Role: Customer Service
Contract: Permanent
London
- Part time
- £30k-£40k
Fri, 06 Mar 2026 "> published -
Job Summary
The Duty Manager is a vital role in ensuring the smooth running of theatre performances and providing a safe and friendly environment for audience members.
Job Description
As the Duty Manager, you will need to be a proven team leader, excel in solving problems quickly and efficiently, and be fully aware of health and safety responsibilities. You will manage the Front of House areas, such as bar and Kiosk and lead our amazing team of Volunteer Ushers. You will be expected to provide regular weekend and evening availability an working unsociable hours may be required. Please note that this role does not follow a regular shift pattern. There will be periods of increased activity and demand, during which more shifts may be available, as well as quieter periods with fewer opportunities. The rate of pay is £14.50 an hour. You will usually have between 5-15 hours per week. Interviews will be week commencing 23rd March and start date week commencing 30th March. Interviews may be online or in person. Training will be in person.
Job Requirements
Essential: 1. Must be 18 or older at the time of application and must have the right to work in the UK. 2. Experience of staff supervision. 3. Experience of working on a bar. 4. Reliable and well organised. 5. Excellent communication skills. 6. Able to work well under pressure. 7. Willing to work unsociable hours. 8. Able to work well without supervision. 9. Ability to act quickly and efficiently to solve operational problems. Desirable: 1. Previous experience of working within a Front of House team in an arts environment. 2. Previous experience of event management in an arts environment. 3. An understanding of the health and safety responsibilities of a Duty Manager. 4. Previous experience being responsible for the locking/unlocking of a building. 5. Previous experience managing volunteers and casual staff.
Job Responsibilities
1. To act as the licensees' nominated representative and ensure that all aspects of the theatre's licenses are adhered to during public performances and events. 2. To take responsibility for all aspects of the safety of members of the public while on the theatre premises. 3. To ensure that all front of house staff are properly briefed and supervised for all events. 4. To supervise front of house activities to ensure the smooth running of all events. 5. To ensure that every theatre visitor enjoys a high quality experience. 6. Daily banking, cashing up, and producing daily financial sales reports. 7. To assist the Front of House management team with occasional general admin duties.
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Job Overview
- Job Title: Duty Manager
- Salary: £30k-£40k (pro-rata)
- Hours: Part time
- Artform: Theatre
- Role: Customer Service
- Contract: Permanent
- Closing date: Wed, 18 Mar 2026
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Location:
| view on Google MapsLondon
Job: Duty Manager
Job: Duty Manager
Organisation: Greenwich Theatre
Postcode: SE10 8ES
How to Apply
Send us a CV and Personal statement and complete our Equal Opportunities form.
Equal Opportunities Form - https://forms.gle/RHM61wwtTYUPcv6D7
- Contact name: Finlay Swain
- Contact email: [email protected]
About Greenwich Theatre
Greenwich Theatre is one of London’s foremost Off-West End theatres, working on a local, national and international stage.