Restaurant Manager
Tyneside Cinema Closing date: Fri, 20 Mar 2026
Role: Catering & Hospitality
Contract: Permanent
North East
- Full time
- £30k-£40k
- Apply now
Tue, 10 Mar 2026 "> published -
Job Summary
We are seeking to appoint a Restaurant Manager to play a vital role in leading the team to deliver the very best guest experience within the Hospitality spaces at Tyneside Cinema
Job Description
The Restaurant Manager will ensure the smooth cohesion and unified operation between cinema and hospitality spaces through effective leadership and efficient organisation. They will take responsibility for the development and delivery of excellent customer service standards across hospitality, ensuring high standards are met on a daily basis. To support the Head of Events and Hospitality Operations in leading a guest-facing team to support the growth of the business and build an excellent experience for our guests.
Job Requirements
- Ability to lead and guide the FOH team in delivering exceptional guest experiences and maintain those service standards long-term. - 3+ years managing in a customer service or hospitality environment. - Understanding of Liquor License Conditions & Codes of Practice, Responsible Sale of Alcohol, Health & Safety, Food Safety policies and Data Protection. - Effective resource and cost management, including wage percentage control. - Experience in Change Leadership, to facilitate organizational changes with a positive, forward thinking approach. - Strong skills in coaching and delivering training to improve performance. - Technologically proficient and able to keep up to date with advancements and implement change. - Excellent communication and interpersonal skills to deliver on confident customer relationship and team management. - Positive can-do attitude, friendly and personable. - High levels of literacy and numeracy, and strong problem-solving skills.
Job Responsibilities
- Line management of Hospitality Front of House team to drive service standards & customer experience. - Guiding the Duty management with the day-to-day operations of the venue, leading by example with a focus on effective & efficient staff deployment, cost controls & guest service. - Support the coordination of staff training & initiatives to ensure the Front of House team has the required knowledge to maintain consistent standards across the organisation. - Oversee guest experience management, maintaining & enhancing service standards to provide a seamless & enjoyable experience for all guests. - Address & resolve guest enquiries & complaints promptly & professionally, ensuring guest satisfaction. - Develop & manage systems and processes to improve efficiency & service delivery. - Ensure compliance with alcohol license conditions, responsible sale of alcohol, health & safety & GDPR. - Manage resource and cost efficiencies, controlling wage percentages & expenses
Useful Links
Job Overview
- Job Title: Restaurant Manager
- Salary: £30k-£40k
- Hours: Full time
- Role: Catering & Hospitality
- Contract: Permanent
- Closing date: Fri, 20 Mar 2026
-
Location:
| view on Google MapsNorth East
Job: Restaurant Manager
Job: Restaurant Manager
Organisation: Tyneside Cinema
Postcode: NE1 6QG
How to Apply
To apply for the role, please complete the application form found in the Restaurant Manager Job Pack on the Tyneside Cinema website, and send a CV to [email protected]
The deadline for applications is 19:00 on Friday 20th March 2026.
- Contact name: Beth Veitch
- Contact email: [email protected]
About Tyneside Cinema
Tyneside Cinema is a thriving arts hub, hospitality & private hire space and registered charity which aims to enrich people’s lives by thinking differently about and through film. Striving to provide a platform for marginalised members of our community, we're passionate about all aspects of film and food experiences and their potential to nourish, connect, reward, celebrate and educate.