Duty Manager - Part Time

Duty Manager - Part Time

Ropetackle Arts Centre Closing date: Tue, 31 Mar 2026

Artform: Charity
Role: Customer Service
Contract: Permanent
South East
  • Part time
  • £25k-£30k

Fri, 13 Mar 2026 "> published -

Job Summary

We're looking for new Duty Manager to join our team. Part time 21 hours per week (evenings approx 5pm - 11pm), leading FOH operations during events and delivering high quality customer service.

Job Description

We are looking to recruit a personable, organised, and responsible Duty Manager to work 21 hours per week in the evenings. Shifts will vary according to the events. Duty Managers play a major role in the delivery of high quality customer service at Ropetackle events. This role includes leading the front of house operation during events, co-ordinating volunteer stewards and bar staff, and overseeing the safe running of the venue. This position carries considerable responsibility as the Duty Manager will regularly be left in charge of the building.

Job Requirements

Leading the front of house operation during events Being a keyholder, required to unlock/secure the building at the beginning and/or end of each shift Supervising volunteer stewards and bar staff Undertaking the safe evacuation of the building during any Fire Alarm activations Monitoring and maintaining the security of the building and safety of the public Monitoring the general cleanliness and tidiness of the public areas within the building Liaising with visiting artists and agents and facilitating riders Providing a front of house report at the end of each shift Abiding by Ropetackle policies and procedures including health and safety Other duties as may from time to time be reasonably required, e.g. serving behind the bar, cashing-up

Job Responsibilities

Experience of working in a customer-focused environment An understanding of high quality customer service Good organisational skills A positive 'can do' approach Ability to manage manual handling, including lifting and carrying Excellent communication skills, both written and verbal Ability to work unsupervised and as part of a team A genuine interest in the arts Desirable Experience in front of house and event management in the entertainment or hospitality industry Own means of transport (for getting home after late shifts) First Aid qualification Experience of working behind a bar Supervisory or management experience of paid or voluntary staff Experience of cashing up tills

Useful Links

Job Overview

  • Job Title: Duty Manager - Part Time
  • Salary: £25k-£30k (pro-rata)
  • Hours: Part time
  • Artform: Charity
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Tue, 31 Mar 2026
  • Location:
    South East
    | view on Google Maps

Job: Duty Manager - Part Time

Job: Duty Manager - Part Time

Organisation: Ropetackle Arts Centre

Postcode: BN43 5EG

How to Apply

Closing date : Midnight 31st March 2026