The role focusses on understanding each musician's circumstances, carrying out needs and outcomes assessments, and coordinating tailored packages of support. This includes managing wellbeing grants, facilitating referrals and signposting to specialist providers where required. Working within the charity's eligibility and case management guidelines, you will contribute to ensuring that Help Musicians' resources are used responsibly, consistently and with maximum impact. You will also collaborate closely with internal teams and external partners, helping musicians access the full range of preventative and responsive support available. Reporting to the Senior officer: Wellbeing (Working and Retired), this role also contributes to maintaining a safe working environment and supporting safeguarding practices. On occasion the role may be required to assist with higher-volume service delivery tasks alongside other teams in the department during periods of demand.