Sherman Theatre wishes to appoint a Bar and Kitchen Supervisor. This is an exciting and challenging role within the organisation, central to helping us to deliver on our ambition to create excellent theatre and deliver a great visitor experience that excites audiences in Cardiff and beyond.
Job Description
£25,193 FULL TIME, PERMENANT POST Contributing to the department's operational efficiency and delivering the highest levels of customer service, the successful candidate will have the proven ability to supervise the day-to-day operations of Sherman's Cafe Bar team, to assist the Bar and Kitchen Manager with the provision of an efficient, safe, effective and profitable bar and kitchen service including functions and events. This individual will also undertake Duty Management shifts ensuring our audiences receive a great visitor experience. Sherman Theatre is funded by Arts Council of Wales. We are committed to Equal Opportunities and a Registered Charity.
Job Requirements
Experience of a supervisory role, or of a suitable comparable position in a service or trading related role, preferably in an arts venue or visitor attraction. Experience of cash handling, stock management and EPoS/reconciliation systems. Evidence of the supervision and motivation of teams. Experience of implementing effective safety procedures. Knowledge and understanding of audience/visitor needs and expectations. An exceptional understanding of drinks and the service of alcohol. Excellent listening, influencing and verbal communication skills. Strong people skills and personal management/ supervisory skills. A solid set of IT skills with a working knowledge of Microsoft Office systems. Hardworking, highly motivated and committed to best practice. A "completer-finisher" who takes pride in a job well done. An understanding of, and commitment to, diversity and inclusion. A flair for dealing with the public and delivering excellent customer care.
Job Responsibilities
To ensure the highest levels of service for customers, clients, visiting companies andstaff are delivered at all times across the Caf Bar along with an excellentpresentation of the public FOH areas. To assist with the training and supervision of the Bar & Kitchen Assistants andsupporting the Bar and Kitchen Manager with the daily operation of the Caf Bar. To act as Duty Manager and oversee the Caf Bar in the absence of the Bar and Kitchen Manager. Working with the Bar and Kitchen Manager and Head of Operations with all licence, Health and Safety and fire evacuation procedures.
To apply for the post, please download the application form, cover sheet and equity, diversity and inclusion form from our website: www.shermantheatre.co.uk, and send them to us by email at: [email protected]. Please note that, in line with our environmental policy, we are only handling applications electronically.
Based in the heart of Cardiff, Sherman Theatre creates and curates exceptional theatre for the people of Cardiff, Wales and beyond. Its focus on the development and production of new writing and on nurturing of Welsh and Wales-based artists makes the Sherman the engine room of Welsh theatre. Sherman Theatre tells local stories with global resonance through its productions rehearsed and built under its roof in the capital. The Sherman is a place for everyone.
