Membership Officer
One Dance UK Closing date: Sun, 29 Mar 2026
- Full time
- £20k-£25k
- Apply now
Tue, 17 Mar 2026 "> published -
Job Description
Overview of the role:
- Oversee member services and the administration of the membership schemes.
- Deliver the day-to-day operation and development of the Customer Relationship Management (CRM) platform Microsoft Dynamics, supporting its effective internal use and growth.
- Support the development and growth of membership for One Dance UK.
Job Requirements
Support the Head of Membership and Partnerships, and work
with all One Dance UK teams and staff to deliver strategic
plans to grow organisational membership and the breadth of
the individual membership, and further embed and develop
the use of our CRM platform.
Support and maintain relationships with organisational
members, keeping the Head of Membership and Partnerships informed of key opportunities for development.
Support the Marketing Communications team to ensure
promotional materials for membership remain up to date.
Learn to co-ordinate the development of features, workflows, and member journeys using automations, as directed by the Head of Membership and Partnerships.
Work with all One Dance UK teams to embed membership development and networking activities in the One Dance UK
calendar.
Working with the Operations Manager to administer membership related sales via various payment platforms.
Job Responsibilities
Deliver member services and support the administration of
the membership schemes using the associated platforms in
liaison with the wider One Dance UK team.
Act as the first point of contact for Membership enquires,
sign-ups, renewals and payments, with support from the
Operations Manager.
Maintain the accuracy and consistency of data held on
the CRM, including contacts, accounts and membership
records.
Work with all One Dance UK teams on events to give
members the opportunity to network with sector
professionals and hear about our work.
Provide timely reports on membership statistics and progress against any agreed membership targets.
Useful Links
Job Overview
- Job Title: Membership Officer
- Salary: £20k-£25k
- Hours: Full time
- Artform: Dance
- Role: Admin, Secretarial & PA
- Contract: Permanent
- Closing date: Sun, 29 Mar 2026
-
Location:
West Midlands
How to Apply
Please send your CV and cover letter explaining how you fit the person specification, and what you could bring to the role to [email protected] with ‘Membership Officer – Application’ as the subject line. Please also complete the EDI form as part of your
submission. Applications will close on the Sunday 29 March 2026 at midnight. Opportunity for immediate start.
We reserve the right to close this vacancy early if we receive sufficient applications for the
role.
About One Dance UK
One Dance UK is the national support organisation leading the way to a stronger, more vibrant, and more diverse dance sector.
One Dance UK promote a stronger, more vibrant and diverse dance sector in the UK. We work towards excellence, equity and growth across all areas of dance, including access, education, dance science, dancer health and wellbeing, performance, production, and management, and ensure Government and policymakers hear our member's voices.