Duty Manager

Duty Manager

darts Closing date: Mon, 13 Apr 2026

Role: Catering & Hospitality
Contract: Permanent
Yorkshire

Thu, 19 Mar 2026 "> published -

Job Summary

darts is looking for a Duty Manager to join our team at The Point, Doncaster’s Centre for Creative Health & Learning. The post is 20hrs a week with opportunities for overtime. We are looking for someone who is experienced, motivated, and proactive.

Job Description

The post is 20hrs a week with opportunities for overtime.
Objectives
To ensure the smooth and safe operation of The Point and a positive experience for participants, tenants, staff and other visitors.

Responsibilities
Ensure the building operates smoothly and safely, with a warm welcome for all
Co-ordinate the operation of The Point during the shift including:
o arrival and departure of groups and hires
o cleaning and presentation
o planned maintenance visits and urgent repairs
o safety and security of all users.
Ensure smooth front of house operation, ensuring a warm welcome for visitors to the building, answering calls
Open the building:
o ensure rooms are set up as required and equipment is in place and functional
o maintain good presentation of the building throughout the day
Maintain an overview of activity in the building and act as first point of contact and resolution for enquiries and incidents (first aid, fire, health & safety, security, technical)
Co-ordinate internal and external room use throughout the day including: taking bookings; negotiations with hirers; set up of furniture, materials and equipment (including lighting, sound and technical equipment) for workshops, performances and external hires; negotiation with in-house cafe
Support the catering team during busy periods
Act as the designated first aider

Company Responsibilities
Support the wider team with administrative and marketing tasks.
Take shared responsibility for advocacy, promotion and customer care
Advise other members of the darts team when required and support them and their work when appropriate

Job Requirements

Person Specification
Essential
Excellent communication skills
Demonstrable understanding of the principles of excellent customer care and visitor service
Ability to self-motivate & work independently
Effective time and workload management skills to prioritise and meet deadlines
Ability to work under pressure, remain calm and manage multiple tasks
Confident ICT skills using a range of work related applications - e.g. Microsoft 365

Desirable
Facilities Management experience
Experience/qualifications managing Health & Safety in a public space
Experience of working within catering / hospitality
Experience of food preparation & service
Team working experience
Understanding of inclusion and diversity issues that may impact on promotion and delivery of visitor services

Desirable Qualifications
Food Hygiene Level 2
First Aid at Work Certificate
Health and Safety Qualification (e.g., IOSH)

Requirements
Flexibility to cover shifts outside the usual pattern including occasional weekend working

Job Responsibilities

See Job Description above.
The post is 20hrs a week with opportunities for overtime.

Useful Links

Job Overview

  • Job Title: Duty Manager
  • Salary: £15k-£20k (pro-rata)
  • Hours: Part time
  • Role: Catering & Hospitality
  • Contract: Permanent
  • Closing date: Mon, 13 Apr 2026
  • Location:
    Yorkshire
    | view on Google Maps

Job: Duty Manager

Job: Duty Manager

Organisation: darts

Postcode: DN1 2DR

How to Apply

Please download the Recruitment Pack here https://wearedarts.org.uk/we-are-hiring/and follow the instructions - you must send a Covering Letter and completed Equal Opportunities Form along with your CV.

The closing date for applications is 9am on Monday 13th April 2026.
No late applications will be considered.
Please provide a CV (which should include contact details of two referees), a completed Equal Opportunities Form (you can download this here) and a Covering Letter of no more than two pages describing:
• Your reasons for applying
• How your skills and experiences demonstrate that you meet the requirements of the Job Description and Person Specification
• Any other information that you feel is relevant
Please give detailed evidence and examples that show you meet each of the criteria within the Job Description and Person Specification.

Please send your Letter, CV and Equal Opportunities form to Sophie Wragg Regan at [email protected]