Box Officer Advisor

Box Officer Advisor

Wiltshire Creative Closing date: Tue, 07 Apr 2026

Artform: Theatre
Role: Customer Service
Contract: Permanent
South West
  • Part time
  • £25k-£30k

Fri, 20 Mar 2026 "> published -

Job Summary

We are looking for an enthusiastic and positive Box Office Advisor to join our team on a part-time basis.

Job Description

Box Office Advisors at Wiltshire Creative are responsible for delivering an excellent customer experience for our audiences at their first point of contact. They manage face to face, telephone and email customer service and ticket sales for all venues and events.

They must be comfortable working independently without supervision and working collaboratively within a team during busy periods. A positive attitude and warm and friendly personality is essential for this role.

Working hours are: Part-Time (16 hrs per week)

Job Requirements

You will have previous customer service experience and be
motivated by providing outstanding customer care.
You will possess strong written and verbal communication skills.
You will be organised and with an ability to calmly manage
workloads during busy periods.
You will be highly computer literate and confident with Microsoft
software such as Word and Excel, as well as be comfortable learning our ticketing software.
You will be a team-player but also be able to work proactively and
with initiative individually.
You must have the ability and willingness to work flexible hours,
including evenings and weekends.
You will have a passion for the arts and an interest in theatre.

Job Responsibilities

Please refer to the Recruitment Pack on our website for the full job description.

Useful Links

Job Overview

  • Job Title: Box Officer Advisor
  • Salary: £25k-£30k (pro-rata)
  • Hours: Part time
  • Artform: Theatre
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Tue, 07 Apr 2026
  • Location:
    South West
    | view on Google Maps

Job: Box Officer Advisor

Job: Box Officer Advisor

Organisation: Wiltshire Creative

Postcode: SP2 7RA

How to Apply

To apply, please visit our website.