Senior Community and Memberships Manager | Full-time, Permanent

Job Summary

Community sits at the heart of everything we do. This role leads our work to connect, support and grow the national craft community through Crafts Council Membership and the Craft UK network.

Job Description

This role leads our work to connect, support and grow the national craft community through Crafts Council Membership and the Craft UK network.

You will shape spaces where makers, creative businesses and craft champions can connect, learn and thrive. Working closely with colleagues and partners across the sector, you will ensure that our membership programmes respond to the real needs of the craft community and create meaningful opportunities for people to engage with craft.

You will bring strong community instincts, an understanding of the opportunities and challenges facing creative practitioners and small creative businesses, and a passion for the transformative power of craft.

As a senior leader within the organisation, you will guide a talented team to deliver a compelling programme of activity, events and partnerships that strengthen the value of membership, deepen engagement and grow participation.

Through insight, listening and collaboration, you will ensure that our work remains relevant, inclusive and ambitious; supporting makers of today while helping shape the future of the craft sector.

Job Requirements

We are looking for someone who is passionate about the craft sector and understands the realities of building a creative career or business.

You will be a natural community builder with the ability to bring people together, build trust and create opportunities for collaboration.

You will also bring:
- Experience developing and growing membership, community or network-based programmes.
- Strong understanding of the creative industries or craft sector
Experience managing teams and supporting colleagues to deliver excellent work.
- The ability to develop partnerships and collaborative initiatives
Confidence working with data and insight to inform strategy and programme development.
- Experience delivering programmes or initiatives that generate income or financial sustainability.
-A commitment to equity, diversity and inclusion in programme design and delivery.

Job Responsibilities

Crafts Council is the national charity for craft.
We believe craft skills and knowledge enrich everyday life, spark creativity and strengthen communities. We champion makers and creative businesses, nurture young people's talent, and build public understanding of why craft matters.
Our work connects the makers of today, the makers of tomorrow and changemakers across education, business, culture and society.
This role combines community leadership, programme development and income generation.
You will:

- Build and nurture a thriving national craft community.
- Lead the strategic development of Crafts Council Membership and Craft UK.
- Grow membership participation, reach and income
Champion inclusive practice and remove barriers to engagement.
- Strengthen the voice and visibility of craft through partnerships and advocacy.

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Job Overview

Job Title: Senior Community and Memberships Manager | Full-time, Permanent
Salary: £40k-£50k
Hours: Full time
Artform: Crafts
Role: Creative
Contract: Permanent
Closing date: Wed, 15 Apr 2026
Location:

London

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Job: Senior Community and Memberships Manager | Full-time, Permanent

Organisation: Crafts Council

Postcode: N1 9BY

How to Apply

Please provide a CV and covering letter including the following information:

Your interest in this position and working for us
Your relevant knowledge, skills and experience
Your interests, qualities and values
Please email your CV and covering letter to [email protected].

We will happily accept a recorded statement (video or audio) in place of a covering letter.

Deadline for applications: 12 noon Wednesday 15th of April 2026.
In Person interviews: Week commencing Monday 27th of April 2026.
Location: CC Office, Islington, London
Please email [email protected] to submit applications, if you have any questions, or to request information in an alternative format. Please let us know if you would like to arrange for an informal conversation prior to making an application.
To apply for this role, you will be eligible to work in the UK

Contact name: recruitment team
Contact email: [email protected]

Apply now

About Crafts Council

The Crafts Council is the national charity for craft. We inspire making, empower learning and nurture craft businesses at a time when the public’s interest in making has never been greater. We believe that craft skills and knowledge enrich and uplift us as individuals and in doing so will change our world for the better.

Find out more