Internal Communications Manager (12 Month Fixed Term Maternity Cover)

Job Summary

As Communications Manager (Internal), you will lead the strategy, planning and delivery of internal communications that help our colleagues stay informed, engaged and connected.

Job Description

Internal communication is at the heart of how IWM brings its strategy, culture and major organisational projects to life for its people. Over the next 12 months, we will be launching significant initiatives including a new Vision & Purpose for IWM, major HR and IT developments, and organisation wide change programmes.

Job Requirements

We'd love to hear from you if you have:

Strong internal communications experience, ideally in a complex or multi site organisation.

Excellent writing skills, with the ability to produce clear, engaging and sensitive communications.

Experience working closely with senior stakeholders and providing trusted advice.

Confidence managing multiple projects and communications channels simultaneously.

Experience working with intranets, digital communication tools, and e newsletters.

The ability to collaborate effectively across teams and maintain positive working relationships.

A proactive, organised and creative approach to problem solving.

Job Responsibilities

Leading the development and delivery of IWM's internal communications strategy across all branches and departments.

Managing internal communications platforms and content, including newsletters, intranet pages, staff updates and digital tools.

Supporting major organisational programmes including IWM's new Vision & Purpose project, HR Strategy, IT developments and Access & Inclusion initiatives.

Advising senior leaders and drafting high level or sensitive communications, including change-related messaging.

Overseeing content for Executive Leadership Team events and engagement activity.

Working with the Internal Communications Officer and Communications Officer (Corporate) to plan, produce and schedule communications.

Developing approaches to reach colleagues who are mobile, remote or "hard to reach", ensuring consistent and inclusive communication.

Evaluating communication activity and presenting insights to leadership teams.

Useful Links

Internal Communications Manager

Job Overview

Job Title: Internal Communications Manager (12 Month Fixed Term Maternity Cover)
Salary: £40k-£50k
Hours: Full time
Artform: Museums
Role: Creative
Contract: Temporary
Closing date: Mon, 06 Apr 2026
Location:

London

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Job: Internal Communications Manager (12 Month Fixed Term Maternity Cover)

Organisation: Imperial War Museum

Postcode: SE1 6HZ

How to Apply

Please apply via our career's website directly.

Contact name: Gavin Lewis
Contact email: [email protected]

About Imperial War Museum

IWM tells the story of people who have lived, fought and died in conflicts involving Britain and the Commonwealth since the First World War.

We challenge people to look at conflict from different perspectives, enriching their understanding of the causes, course and consequences of war and its impact on people’s lives.

Our staff play a crucial role in caring for our unique collections, welcoming our visitors to our five branches and ensuring we continue to preserve and share powerful personal s

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