We would like to hear from you if you have these core attributes required for the role
Experience managing or supervising Box Office, ticketing, sales or customer service operations in an arts, cultural, events or visitor focused organisation.
Experience using ticketing or CRM systems to manage events, customer records and sales processes (ideally Spektrix).
Strong understanding of Box Office operations, including event set-up, ticket allocations, pricing structures and sales processes.
Ability to analyse and interpret sales or audience data, producing reports or insights that support marketing, programming or income generation.
Experience line-managing or supporting staff, including scheduling, training and day-to-day supervision.
Excellent customer service and communication skills, with the ability to respond to enquiries and build positive relationships with audiences and colleagues.
Strong organisational and operational skills.