Work with the Venue Hire team to advise clients on livestreaming and filming options for events: establishing, advising and ensuring the delivery of these requirements to meet customer expectations.
Act as subject matter expert on livestreaming and filming for internal and external stakeholders/clients.
Lead on training wider AV team and freelance staff on livestream equipment and processes.
Work closely with the Ri Digital team to ensure our internal programme is livestreamed, recorded and archived to the correct formats and standards.
Strategically plan the livestream programme with internal stakeholders.
Support the Senior AV Manager in the planning, delivery and improvement of AV services, deputizing where appropriate.
Collaborate effectively with teams across the Ri, in particular the Programmes and Venue Hire teams to deliver high quality events and ensure customers receive a proactive and consistent service.
Provide first class technical support and facilitate all technical aspects of live events onsite either as the sole technical AV support or working as part of a larger team for more complex events.
Conduct troubleshooting and basic repairs of hardware or configuration changes as issues arise.
Ensure all AV support is carried out in a courteous and constructive manner and an excellent customer experience is delivered.
Assist with set-up and logistics for events e.g. movement of stage furniture and equipment around the building.
Stay up to date with equipment and best practice in the field of AV.