Operations & Customer Service Associate
Rise Art Closing date: Fri, 10 Apr 2026
- Full time
- £25k-£30k
Wed, 01 Apr 2026 "> published -
Job Summary
Job Description
Working within our customer care and registrar function, the successful candidate will oversee the day to day execution of an incredibly diverse role that requires outstanding organizational and time management skills along with a strong passion to serve the customer. In this role, you'll be responsible for troubleshooting and delivering exceptional pre and post sales customer service that delights our customers. You'll execute and improve our existing delivery and returns process to build trust and repeat conversions within our collector base.
Job Requirements
Strong academic background, outstanding organization and administration skills.
Customer Service oriented. Comfortable speaking on the phone, outgoing and eager to work with people on a daily basis.
Excellent command of both English and French language (written and spoken) is essential. You are a native French speaker and take pride in consistent, friendly and clear communication.
Solutions focused, with a practical and constructive approach to problem solving.
Tech Savvy - Impress us with your online and computer skills. The ability to navigate your way around large volumes of data and work with complex spreadsheets is essential.
Positive and proactive attitude, with a readiness to adapt to the needs of a fast-growing start up.
Experience within a client facing and support role or order fulfillment is desirable.
Job Responsibilities
Provide excellent support pre and post sale for our customers, ensuring each interaction with Rise Art is a positive one.
Work with our artists, suppliers and couriers in order to arrange for order fulfilment on a daily basis.
Leading our phone and chat support functions, serving our customers, artists and suppliers in French speaking countries.
Assisting potential customers in France with enquiries, negotiating sales contracts and providing ongoing support.
Supporting our Operations & Customer Service Lead on operations enhancements for our users.
Useful Links
Job Overview
- Job Title: Operations & Customer Service Associate
- Salary: £25k-£30k
- Hours: Full time
- Artform: Combined arts
- Role: Customer Service
- Contract: Permanent
- Closing date: Fri, 10 Apr 2026
-
Location:
London
How to Apply
Apply via : https://rise-art.breezy.hr/p/5bb342c1a72001-operations-customer-service-associate
Please include cover letter.
Deadline for applications is 5pm on 10th April 2026
About Rise Art
Rise Art is the curated gallery for outstanding artists.
We act as a guide to, and commentator on, the art world. We use a combination of technology and traditional expertise to help those seeking high quality art for any setting.
Whether you're just curious about art or you're a seasoned collector, we're here to shine a light on the most exciting, talented and culturally relevant artists of our time.