Duty Management & Leadership
Act as the responsible person in charge while the theatre is open, leading the team and
ensuring all policies and procedures are followed.
Manage the Front of House staff during shifts to ensure duties are carried out efficiently.
Oversee the opening and secure locking of the theatre premises.
Customer Experience & Operations
Greet customers and act as a theatre ambassador, ensuring public areas are friendly,
welcoming, and well-presented.
Assist the Front of House Manager with the running of the theatre bar to maximise profit,
ensuring compliance with all licensing legislation.
Assist with Box Office duties and provide comprehensive cover as required.
Assist with front of house staff rotas as required.
Safety & Financial Integrity
Ensure the health, safety, and well-being of all visitors, staff, and visiting artists.
Perform cash handling duties, including accurate cashing up at the end of every performance.
Collaborate with the Front of House Manager on stock control, ordering, margin management,
and staff training.
Collaborate with the Front of House Manager to generate new income streams.