Modern Workplace Analyst

Modern Workplace Analyst

The British Museum Closing date: Mon, 18 May 2026

Artform: Museums
Role: IT
Contract: Contract
London

Wed, 06 May 2026 "> published -

Job Summary

The Information Services (IS) department is hiring a Modern Workplace Analyst to deliver and maintain modern workplace enterprise-wide solutions that support around 1,000 staff and millions of visitors.

Job Description

The successful candidate will play a key role in ensuring the Museum's IT services remain secure, efficient, and aligned with evolving technologies by managing device and software solutions, supporting operational systems, and contributing to projects that enhance user experience. You will also engage with emerging technologies, mentor colleagues, and ensure compliance with ITIL processes and security best practices.

This is an exciting opportunity to make a real impact by driving technology change and innovation within a world-class institution.

Job Requirements

Experience in license management, end-user device deployment, and ITIL service delivery, ideally with Microsoft accreditations such as MCSE and ITIL certification.
Strong technical skills in Active Directory, GPOs, PowerShell scripting, and Entra.
Excellent documentation and communication skills.
Experienced in managing 3rd party suppliers and vendors in delivering application services.
Ability to work independently and collaboratively.
Experience with Microsoft 365 (Intune, Teams, SharePoint), cloud PAAS, and enterprise applications.
Ideally with knowledge of museum or cultural sector systems.

Job Responsibilities

Maintain and develop modern workplace technology roadmaps.
Deliver new workplace technologies and software services.
Provide Microsoft 365 operational support for core systems, including ERP, retail, and digital asset management.
Monitor system performance, produce reports, and recommend improvements.
Ensure compliance with security, continuity, and disaster recovery requirements.
Manage software licenses and vendor relationships.
Participate in change control and system architecture processes.

Useful Links

Job Overview

  • Job Title: Modern Workplace Analyst
  • Salary: £40k-£50k
  • Hours: Full time
  • Artform: Museums
  • Role: IT
  • Contract: Contract
  • Closing date: Mon, 18 May 2026
  • Location:
    London
    | view on Google Maps

Job: Modern Workplace Analyst

Job: Modern Workplace Analyst

Organisation: The British Museum

Postcode: WC1B 3DG

How to Apply

All applications should be made via the British Museum website.