Digital Platforms Officer

Digital Platforms Officer

Royal Hospital Chelsea Closing date: Sun, 17 May 2026

Role: Marketing & Digital
Contract: Hybrid
London
  • Full time
  • £30k-£40k

Mon, 11 May 2026 "> published -

Job Summary

Join the Royal Hospital Chelsea as a Digital Platforms Officer, managing Drupal websites and digital systems. Ensure accuracy, performance, and compliance while supporting engagement, fundraising, and veteran care in a historic organisation.

Job Description

Founded in 1681, the Royal Hospital Chelsea is home to the Chelsea Pensioners and exists to support Army veterans. Today, that mission continues through care, community, and public engagement.

We are looking for a technically capable and detail-driven Digital Platforms Officer to manage our website and digital platforms day to day. If you are confident working in Drupal, comfortable using tools like Google Analytics and Google Tag Manager, and take pride in keeping systems accurate, structured and reliable, this role will suit you.

Job Requirements

Where you'll fit in
You will join an ambitious Marketing and Communications team focused on raising the Royal Hospital's profile, supporting fundraising, and engaging new audiences. Reporting to the Digital Product Manager, you will play a central role in maintaining the Royal Hospital's digital presence - working closely with colleagues across the organisation to manage platforms in a way that reflects its standards and distinctive character.

What you'll be doing
You will manage the Royal Hospital Chelsea website and its associated digital platforms, ensuring they remain accurate, accessible, and well maintained.

Job Responsibilities

You will:
Manage and maintain website content, structure and assets in Drupal
Act as the first point of contact for website updates and internal requests
Support digital platforms including ecommerce and ticketing systems
Support the implementation and ongoing administration of a Digital Asset Management System, ensuring assets are well organised, tagged and used consistently across the organisation
Monitor website performance using Google Analytics and Tag Manager, supporting campaign tracking, reporting and SEO performance. Experience with Google Ads would be an advantage.
Coordinate with external suppliers to deliver updates and improvements
Ensure digital platforms remain compliant with accessibility standards, GDPR and organisational governance requirements

Job Overview

  • Job Title: Digital Platforms Officer
  • Salary: £30k-£40k
  • Hours: Full time
  • Role: Marketing & Digital
  • Contract: Hybrid
  • Closing date: Sun, 17 May 2026
  • Location:
    London
    | view on Google Maps

Job: Digital Platforms Officer

Job: Digital Platforms Officer

Organisation: Royal Hospital Chelsea

Postcode: SW3 4SR

How to Apply

To apply
Please submit your CV and a covering letter of up to 500 words to [email protected] by 17.00 on 17 May.

Early applications are encouraged as we will be reviewing candidates on a rolling basis.

Your covering letter should explain how you approach the day-to-day management of digital platforms, including how you handle competing priorities, maintain standards and work with others. We’re also keen for you to tell us why the Royal Hospital Chelsea and this role appeal to you.

We expect applications to reflect your own experience, judgement and understanding of the role and organisation. Given the nature of this position, we will be looking for evidence of genuine familiarity with the platforms, tools and challenges involved. Applications that appear heavily reliant on AI-generated content are unlikely to progress.