Staff Operations Assistant

Staff Operations Assistant

Southbank Centre Closing date: Sun, 17 May 2026

Role: Admin, Secretarial & PA
Contract: Permanent
London

Fri, 08 May 2026 "> published -

Job Summary

We are currently looking for a Staff Operations Assistant to join our Visitor Experience and Ticketing team on a part time permanent contract

Job Description

This is a unique opportunity to join a Visitor Experience and Ticketing team whose focus is on providing a world class experience to all visitors to Southbank Centre. The role is responsible for assisting in the creation of the staff rota across Visitor Experience and Ticketing in accordance with a changing events programme and varying staffing requirements, availability and skills.

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please paste the following URL into your browser to find the original advert: careers.southbankcentre.co.uk

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Job Requirements

Experience of working on rosters or schedules for a team using rostering software e.g. StaffSavvy, Rota Horizon
Understanding of venue operations eg. theatre, concert hall, museum, gallery.
Experience in an administration role.
Experience of working with effective systems and processes Able to prioritise workload effectively and multitask.

Job Responsibilities

Assisting in the creation of the staff rota across Visitor Experience and Ticketing in accordance with a changing events programme and varying staffing requirements, availability and skills.
Building strong caring relationships across the whole team regardless of their role or frequency of work.
Assist with the creation of the department monthly payroll report ensuring staff are paid correctly
Ensure accurate reporting of team absence

Job Overview

  • Job Title: Staff Operations Assistant
  • Salary: £30k-£40k
  • Hours: Full time
  • Role: Admin, Secretarial & PA
  • Contract: Permanent
  • Closing date: Sun, 17 May 2026
  • Contact email: [email protected]
  • Location:
    London
    | view on Google Maps

Job: Staff Operations Assistant

Job: Staff Operations Assistant

Organisation: Southbank Centre

Postcode: SE1 8XX

Contact Details