General Manager
Wycombe Swan Closing date: Fri, 15 May 2026
- Full time
- £40k-£50k
- Apply now
Fri, 08 May 2026 "> published -
Job Summary
Job Description
The General Manager will have overall responsibility for ensuring the highest standards for all Guest Experience and hospitality activities, including bespoke dining events and private functions. Managing, motivating, and developing the staff within the theatre is crucial to the role, ensuring clarity of direction and delivery of business priorities, through the implementation of the business' hospitality strategy, developed in collaboration with the Theatre Director and Senior Management Team.
Job Requirements
A self-motivated individual with a genuine passion for delivering an exceptional hospitality offer and first-class experience. To achieve this, you will inspire and lead a team to meet and exceed budgeted targets, with customer care at the heart of your departments work.
Job Responsibilities
Significant senior management experience within a theatre, live entertainment, hospitality, or visitor attraction environment Proven track record of leading, motivating, and developing large customer-facing teams, including casual and contracted staff Strong commercial and financial management experience, including budgeting, forecasting, cost control, and delivering against KPIs Proven ability to monitor and challenge food quality, service standards, menu execution, pricing, and presentation Experience of driving secondary spend, sales growth, and spend-per-head Experience reviewing stock control, wastage, portion control, and cost management
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Job Overview
- Job Title: General Manager
- Salary: £40k-£50k
- Hours: Full time
- Artform: Theatre
- Role: Customer Service
- Contract: Permanent
- Closing date: Fri, 15 May 2026
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Location:
| view on Google MapsEast
Job: General Manager
Job: General Manager
Organisation: Wycombe Swan
Postcode: HP11 2XE
How to Apply
Please apply via our careers portal by 23:59 on 15/05/2026
- Contact name: Andy Grange
- Contact email: [email protected]
About Wycombe Swan
Trafalgar Theatres is the venue-operating division of Trafalgar Entertainment (TE). We currently operate 21 venues; including the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.