The primary purpose of this post is to support the Senior Business Manager to deliver comprehensive and agile business critical support to the Midlands and East team. The daily tasks of a Business Delivery Assistant include providing customer support to potential applicants, checking new applications, ensuring customer records are up to date; supporting colleagues and customers with the operation of our Salesforce based investment Management System (IMS); business critical administration, supporting grant making processes; SharePoint information management. The Business Delivery Assistant should be committed to sustainability, going about duties in a resource efficient way and minimising impacts to the environment wherever possible.

If you are excited about helping ensure that heritage is inclusive and accessible to everyone, for now and future generations, then we want to hear from you.

Applications close on Wednesday, 20 May 2026 at 23:59 pm.
Interviews are expected to take place on Friday, 5 June 2026.
Our Values

Our Values and Behaviours sit at the heart of our work and are central to how we recruit. How you demonstrate our Values is just as important to us as your skills and experience.

Inclusive of all aspects of heritage, people and communities
Ambitious for our people, communities and heritage
Collaborative by working and learning together
Trusted for our integrity, expertise and judgement