We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society.

Somerset House pursues a 'Step Inside, Think Outside' spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage.

We are seeking a dynamic and knowledgeable Visitor Experience Manager to play a key role within the Visitor Experience Team. This is a rare and exciting opportunity for someone with strong management and leadership experience. You will be leading a large team to deliver an exceptional customer service, working across departments to operationally plan and deliver our wide-ranging public programme. You will be a strategic thinker, confident negotiator with excellent communication skills. You will use your knowledge and expertise to advise in event and exhibition planning prioritising visitor experience, operations, safety and security. You will bring demonstrable experience of working on a wider range of cultural programme from live events including gigs, exhibitions, commercial events, installations and performance. You will bring a passion for Diversity and Inclusion and a willingness to imbed inclusive practices in everything you do.

Somerset House events are fully inclusive safe spaces for any person to participate and enjoy without fear of feeling marginalised, unrepresented, or unwelcome. We particularly welcome applicants from underrepresented backgrounds.