This is a temporary position to assist with the upcoming summer peak period

Please note we will be holding an assessment at the Museum. Selected applicants will then be required to attend paid training
You must be available for the entirety of all these days to complete induction for the role.

Assessment Monday 22nd June
Training Day 1 Tuesday 23rd June
Training Day 2 Wednesday 24th June
Training Day 3 Thursday 25th June
Training Day 4 Friday 26th June

You will need to be available for weekends of this entire period and have very good availability on the week days. 15-30 hours per week dependent on availability

This position is paid at £13.85 per hour.

Responsibilities and skills required include:

To actively seek out and assist visitors, providing excellent customer service to enhance all aspects of the visitor journey.
To inspire visitors' interest by sharing knowledge and information, and advocating all aspects of the public programme, offer, services and products.
To achieve set individual and team performance objectives and conversion targets.
To actively promote and engage visitors in commercial opportunities where applicable.
To promote the programme of special exhibitions and events, including the Gift Aid scheme to encourage additional ticket donations and meet conversion rates.