FOH Assistant - How The Other Half Loves (FTC)
The Old Vic Closing date: Mon, 29 Jun 2026
- Part time
- £30k-£40k
- Apply now
Mon, 15 Jun 2026 "> published -
Job Summary
Job Description
On an average performance week we run 8 performances per week (Monday -Saturday evenings, and Matinees on Wednesday and Saturday).
You will work as per an agreed rota, between Monday and Saturday which will be agreed in advance, working at least 3 shifts a week (minimum call 3.75 hours)
You may work in either Bar or Usher roles as part of working as a FOH Assistant.
You may be able to pick up additional shifts as overtime.
You will be paid in arrears, on a monthly basis.
Job Requirements
Previous experience of working in a theatre or similar venue in a customer facing role (bartending and/or usher).
A proven ability to provide a high level of customer service at all times.
A proven ability to work collaboratively as part of a team.
Able to demonstrate proactivity and initiative.
Ability to adapt to changing priorities and demands.
Availability to work evenings, matinees and/or weekends
Job Responsibilities
Working as part of the Front of House team (Bar and Usher)
Welcoming patrons in a polite and enthusiastic manner
Proving patrons with accurate information, correct directions and effective assistance and help, as required in all parts of the House
Assisting customers with access requirements
Contributing to the health and safety of our customers by playing an active role in emergency evacuation procedures where necessary
Sales reconciliation
Assisting with events, specific access performances or other responsibilities (show specific) as required
Maintaining a customer friendly and safe environment in which the public can enjoy the performances
Contributing to the delivery of a great audience experience by providing outstanding service, enhancing our reputation
This is not an exhaustive list of duties and the Theatre's management may, at any time, allocate other tasks which are of a similar nature or level.
Job Overview
- Job Title: FOH Assistant - How The Other Half Loves (FTC)
- Salary: £30k-£40k
- Hours: Part time
- Artform: Theatre
- Role: Customer Service
- Contract: Temporary
- Closing date: Mon, 29 Jun 2026
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Location:
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Job: FOH Assistant - How The Other Half Loves (FTC)
Job: FOH Assistant - How The Other Half Loves (FTC)
Organisation: The Old Vic
Postcode: SE1 8NB
How to Apply
We understand that everyone is different and we want you to apply in whichever way you feel best shows your skills and experience.
There are a range of ways that you can apply with us:
Sending a short video file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you (have a look at the person specification in the job description).
Sending a short audio file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you.
Completing our application form.
Uploading your CV and covering letter, explaining why you are interested in the role and working at the Old Vic.
About The Old Vic
The Old Vic is an independent powerhouse for entertainment and education. A not-for-profit theatre, proud to be a charity. We believe that theatre makes the world better and that anyone should be able to access and experience it – to understand it, entertain it and benefit from it.
Our collective mission is to invigorate, inspire and open doors through world-class theatre for all. The Old Vic is for anyone, and always will be. For generations to come.