Customer Experience Assistant
Annerin Productions Closing date: Thu, 25 Jun 2026
- Part time
- Under £10K
Tue, 16 Jun 2026 "> published -
Job Description
Annerin Productions is seeking Customer Experience Assistants to lead our event to success. They will support all areas of our exhibition in Nottingham by allowing a flow-through traffic of guests into the exhibit and offer guidance to the attendees. This is a great role for ambitious people who like to engage with customers.
Job Requirements
* Ability to work within a team as well as on own initiative
* Interpersonal skills
* Genuine commitment to the best standards of customer care and guest experience
* An interest and knowledge in Arts and Entertainment
~Position details~
~Employment to commence as part-time and full-time opportunities in Nottingham at Motorpoint Arena.
~Exact hours will be confirmed closer to the exhibition date, but must be available to work for a minimum of 30 hours per week from the period 17th July - 9th August, 2026
~ Ability to work evenings and some weekends
~ Remuneration is £13 per hour (travel will not be included in the hourly wage)
Desired Skills and Experience
* Box office or ticket scanning experience
* Merchandise Experience
* Customer service experience within the Retail or Hospitality & Events sectors
Job Responsibilities
* Providing impeccable customer service throughout the Guest's journey covering ticketing, customer service and retail
*Ensure policies and protocols are being followed and providing impeccable customer service.
* Work with team members to provide an excellent experience to the guests
* Provide continual security to ensure health and safety protocols are being met
* Facilitating guest feedback to relevant management
Job Overview
- Job Title: Customer Experience Assistant
- Salary: Under £10K
- Hours: Part time
- Artform: Events
- Role: Catering & Hospitality
- Contract: Contract
- Closing date: Thu, 25 Jun 2026
-
Location:
| view on Google MapsEast Midlands
Job: Customer Experience Assistant
Job: Customer Experience Assistant
Organisation: Annerin Productions
Postcode: NG1 1LA
How to Apply
Send your CV & Cover Letter to [email protected] by 5pm on 25th June, 2026 :
- Contact name: Scott
- Contact email: [email protected]
About Annerin Productions
Annerin Productions creates live experiences that bring people together, from concerts and theatre to large-scale touring shows and immersive exhibitions. With roots in music and a focus on storytelling, the company has grown into an international producer working across North America, the UK, and beyond.
From global touring productions to internationally recognised immersive experiences, the company continues to develop projects that connect with audiences in meaningful and memorable ways.