Communications Manager: Marketing

Communications Manager: Marketing

Soho Theatre Company Closing date: Sun, 12 Jul 2026

Role: Marketing & Digital
Contract: Permanent
London

Mon, 22 Jun 2026 "> published -

Job Summary

The Communications Manager: Marketing sits within the Communications team, leading marketing delivery across Soho Theatre’s programme. The role combines strategic planning with hands-on delivery, ensuring campaigns are integrated, audience-focused and commercially effective.

Job Description

Strategic Planning
Lead the planning and delivery of marketing activity across Soho Theatre's programme, ensuring campaigns are aligned with organisational priorities
Manage the annual marketing output across both venues, balancing priorities across multiple shows and projects
Work with senior colleagues to agree and manage box office targets and campaign budgets
Collaborate with ticketing, sales, digital and press teams to support audience development and income generation
Use audience insight and ticketing data to inform strategy and optimise performance
Monitor and evaluate campaign performance, applying learning to future campaigns

Campaign Management
Devise and deliver creative, integrated marketing campaigns in alignment with the wider communications team (Digital, Press, Ticketing and Graphic Design)
Lead campaign planning and delivery for priority shows, with a particular focus on theatre productions
Oversee day-to-day campaign delivery across paid, CRM, partner and in-venue channels
Ensure alignment between marketing, digital content, press activity and audience communications
Oversee the production of marketing materials including copywriting, design and print outputs
Manage relationships with external agencies and freelancers including designers, photographers and media partners
Support visiting companies, artists and promoters to deliver campaigns in line with Soho Theatre's brand
Identify and grow target audiences, including new and underrepresented groups
Lead audience segmentation and targeted email campaigns using CRM systems
Work with digital and ticketing teams to analyse campaign performance and optimise future activity

Job Requirements

Qualities
A strong interest in theatre, comedy and live performance
A proactive and creative approach to marketing
Ability to work at pace in a dynamic live performance environment
Collaborative, positive and adaptable approach

Skills
Strong communication, copywriting and campaign management skills
Ability to manage multiple campaigns and priorities simultaneously
Understanding of audience behaviour and ticket sales drivers
Confidence using CRM, ticketing and digital marketing tools
Strong organisational skills and attention to detail

Experience
Experience delivering successful marketing campaigns, ideally within arts or live events
Experience working across integrated campaigns including digital, CRM and paid media
Experience managing stakeholders including artists and external partners
Experience line managing or supporting junior staff
Experience using data and insight to inform marketing decisions

Useful Links

Job Overview

  • Job Title: Communications Manager: Marketing
  • Salary: £30k-£40k
  • Hours: Full time
  • Role: Marketing & Digital
  • Contract: Permanent
  • Closing date: Sun, 12 Jul 2026
  • Location:
    London

How to Apply

If you would like to submit your application in another format, or you have any questions about this role, please contact [email protected] with CM26 in the subject line.
Please apply by 23:59 on 12/07