Head of Commercial
Turner Contemporary Closing date: Wed, 15 Jul 2026
- Full time
- £40k-£50k
- Apply now
Wed, 24 Jun 2026 "> published -
Job Summary
Job Description
The Head of Commercial leads Turner Contemporary and Turner Contemporary Enterprises, our trading subsidiary company which gifts its profits back to the gallery. This crucial role oversees the generation of essential funds to support our internationally renowned exhibitions, learning and community programmes. This pivotal role comes at an exciting moment following the launch our new brand identity, offering a unique opportunity to shape our commercial future aligned with our refreshed visual presence and strategic direction.
As a key member of the Senior Leadership Team, you will drive sustainable revenue growth across multiple income streams including commercial events, venue hire, retail operations (both on-site and online), educational courses, corporate partnerships, and our caf franchise. Working closely with the Director of Business and Operations and the Head of Marketing and Communications, you will ensure our commercial activity is integrated with our operational capabilities and brand strategy. Your entrepreneurial vision will be instrumental in developing innovative commercial strategies that both generate income and enhance the visitor experience.
This is a new role in the Gallery, and while a number of commercial income streams are well established, this role will lead the next phase of Turner Contemporary's commercial development, driving a more ambitious and entrepreneurial approach to income generation across the organisation. The postholder will shape and deliver a long-term commercial strategy, embed robust planning and performance frameworks, and unlock new opportunities for growth, ensuring that commercial activity contributes meaningfully to the gallery's financial sustainability and future ambitions.
Job Requirements
Proven success in driving growth across multiple revenue streams, ideally within cultural, retail, or hospitality sectors
Strong financial acumen with experience in budget management, forecasting, and commercial analysis
Experience in developing and implementing successful e-commerce and digital sales strategies
Understanding of how brand identity drives commercial value, with the ability to capitalise on our new brand launch
Exceptional interpersonal skills with the ability to influence and negotiate at senior levels
Entrepreneurial mindset with a track record of identifying and developing new income opportunities
Leadership experience with the ability to inspire and develop high-performing teams
Appreciation for contemporary art and culture, with an understanding of how commercial activities can enhance rather than detract from artistic integrity
Ability to balance commercial imperatives with cultural sensitivity and organisational values
Job Responsibilities
Drive commercial strategy aligned with artistic vision and financial sustainability
Set income targets/KPIs and growth plans across all revenue streams
Leverage refreshed brand identity to unlock new revenue opportunities
Oversee retail, venue hire, events, courses, partnerships, and caf franchise
Optimise pricing, efficiency, and customer experience
Drive data-led budgeting, forecasting, and financial reporting
Grow e-commerce and digital offerings
Integrate physical and digital customer experience
Explore emerging tech and use analytics to understand customers
Secure corporate partners and sponsors; negotiate vendor terms
Build relationships with local businesses, tourism, and cultural bodies
Use brand identity to attract premium partnerships
Lead and develop the Commercial team
Foster entrepreneurship and service excellence
Ensure right staffing structure to meet goals
Uphold organisational values and support events and staff meetings
Useful Links
Job Overview
- Job Title: Head of Commercial
- Salary: £40k-£50k
- Hours: Full time
- Artform: Museums
- Role: Customer Service
- Contract: Permanent
- Closing date: Wed, 15 Jul 2026
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Location:
| view on Google MapsSouth East
Job: Head of Commercial
Job: Head of Commercial
Organisation: Turner Contemporary
Postcode: CT9 1HG
How to Apply
To apply for this role, please review the documents available for download below and provide the following:
A CV outlining your relevant experience and achievements
A Cover Letter, no more than 2 sides of A4 paper, addressing how your skills, experience and competencies match the job description and person specification.
(Optional) A completed equal opportunities monitoring form – this will be separated from your application and used for monitoring purposes only
Please email your application to [email protected] with the subject line: Head of Commercial Application – [Your Name]
The deadline for applications is 10am Wednesday 15th July
Shortlisted candidates will be invited to interview during the week commencing 27th July.
If you have any access requirements or need support with the application process, please contact Ben Dunleavy at [email protected]
- Contact name: Ben Dunleavy
- Contact email: [email protected]
About Turner Contemporary
Since Turner Contemporary opened its doors in Margate in 2011, it has been a place for artistic exploration and discovery. Built on the site of the boarding house where JMW Turner stayed during his visits to Margate, the gallery is inspired by the life and work of the celebrated artist, who found inspiration in the town’s skies and light and believed in the power of art as an agent for change.