Head of Commercial

Head of Commercial

Turner Contemporary Closing date: Wed, 15 Jul 2026

Artform: Museums
Role: Customer Service
Contract: Permanent
South East

Wed, 24 Jun 2026 "> published -

Job Summary

The Head of Commercial is a crucial role that oversees the generation of essential funds to support our internationally renowned exhibitions, learning and community programmes.

Job Description

The Head of Commercial leads Turner Contemporary and Turner Contemporary Enterprises, our trading subsidiary company which gifts its profits back to the gallery. This crucial role oversees the generation of essential funds to support our internationally renowned exhibitions, learning and community programmes. This pivotal role comes at an exciting moment following the launch our new brand identity, offering a unique opportunity to shape our commercial future aligned with our refreshed visual presence and strategic direction.

As a key member of the Senior Leadership Team, you will drive sustainable revenue growth across multiple income streams including commercial events, venue hire, retail operations (both on-site and online), educational courses, corporate partnerships, and our caf franchise. Working closely with the Director of Business and Operations and the Head of Marketing and Communications, you will ensure our commercial activity is integrated with our operational capabilities and brand strategy. Your entrepreneurial vision will be instrumental in developing innovative commercial strategies that both generate income and enhance the visitor experience.

This is a new role in the Gallery, and while a number of commercial income streams are well established, this role will lead the next phase of Turner Contemporary's commercial development, driving a more ambitious and entrepreneurial approach to income generation across the organisation. The postholder will shape and deliver a long-term commercial strategy, embed robust planning and performance frameworks, and unlock new opportunities for growth, ensuring that commercial activity contributes meaningfully to the gallery's financial sustainability and future ambitions.

Job Requirements

Proven success in driving growth across multiple revenue streams, ideally within cultural, retail, or hospitality sectors

Strong financial acumen with experience in budget management, forecasting, and commercial analysis

Experience in developing and implementing successful e-commerce and digital sales strategies

Understanding of how brand identity drives commercial value, with the ability to capitalise on our new brand launch

Exceptional interpersonal skills with the ability to influence and negotiate at senior levels

Entrepreneurial mindset with a track record of identifying and developing new income opportunities

Leadership experience with the ability to inspire and develop high-performing teams

Appreciation for contemporary art and culture, with an understanding of how commercial activities can enhance rather than detract from artistic integrity

Ability to balance commercial imperatives with cultural sensitivity and organisational values

Job Responsibilities

Drive commercial strategy aligned with artistic vision and financial sustainability

Set income targets/KPIs and growth plans across all revenue streams

Leverage refreshed brand identity to unlock new revenue opportunities

Oversee retail, venue hire, events, courses, partnerships, and caf franchise

Optimise pricing, efficiency, and customer experience

Drive data-led budgeting, forecasting, and financial reporting

Grow e-commerce and digital offerings

Integrate physical and digital customer experience

Explore emerging tech and use analytics to understand customers

Secure corporate partners and sponsors; negotiate vendor terms

Build relationships with local businesses, tourism, and cultural bodies

Use brand identity to attract premium partnerships

Lead and develop the Commercial team

Foster entrepreneurship and service excellence

Ensure right staffing structure to meet goals

Uphold organisational values and support events and staff meetings

Useful Links

Job Overview

  • Job Title: Head of Commercial
  • Salary: £40k-£50k
  • Hours: Full time
  • Artform: Museums
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Wed, 15 Jul 2026
  • Location:
    South East
    | view on Google Maps

Job: Head of Commercial

Job: Head of Commercial

Organisation: Turner Contemporary

Postcode: CT9 1HG

How to Apply

To apply for this role, please review the documents available for download below and provide the following:

A CV outlining your relevant experience and achievements
A Cover Letter, no more than 2 sides of A4 paper, addressing how your skills, experience and competencies match the job description and person specification.
(Optional) A completed equal opportunities monitoring form – this will be separated from your application and used for monitoring purposes only
Please email your application to [email protected] with the subject line: Head of Commercial Application – [Your Name]

The deadline for applications is 10am Wednesday 15th July
Shortlisted candidates will be invited to interview during the week commencing 27th July.

If you have any access requirements or need support with the application process, please contact Ben Dunleavy at [email protected]