Studio Operations & Front of House
Act as the first point of contact for visitors, participants, artists, hirers and partners.
Ensure studios and public spaces are welcoming, safe, clean and well presented.
Manage bookings, studio schedules and access requirements.
Coordinate venue opening and closing procedures as required.
Support the smooth day to day running of the building and facilities.
Respond promptly and professionally to enquiries by phone, email and in person.
Class & Programme Coordination
Coordinate administration for classes, workshops, courses and events.
Manage registrations, enrolments, attendance records and participant communications.
Liaise with teaching artists and practitioners regarding schedules, resources and operational requirements.
Support participant engagement and retention through excellent customer service.
Monitor class attendance and maintain accurate programme records.
Assist with the delivery and evaluation of programmes and events.
Studio Hire Coordination
Manage studio hire enquiries, bookings and contracts.
Maintain accurate booking records and studio availability calendars.
Act as the main point of contact for hirers before, during and after their booking.
Ensure studio hires are delivered efficiently and to a high standard.
Support the development of studio hire income through excellent client relationships.