The Events & Operations Manager Role

Part of the venue's senior leadership team, this role will support the day to day running of the venue, primarily the Colonnade Bar, on an operational basis. Working to meet set budget constraints and KPIs, you will support creating a first-class experience for visitors to all occasions. As the Events and Operations Manager, you will work closely to support the Theatre Director and Manager as well as all Heads of Departments to deliver excellent operational and event management while striving for excellence in standards and maintaining all relevant health and safety requirements.

Please note, your role may involve working with children or vulnerable people.

Key responsibilities

Operations
Responsible for a smooth running of The Colonnade Bar, working with all other parts of the venue operation to ensure collaboration
Act as Duty Manager as per rota (Theatre shows, Pub shifts or events across both spaces)
Ensure the Colonnade Bar operation is managed and presented to the highest standard and fully complies with Health and Safety, Licencing and Hygiene Rules and Regulations

Events
Develop an events schedule to increase dwell time within the Colonnade and the Theatre to seek additional revenue streams
Proactively seek out new opportunities for filming and corporate hires
Negotiating sub-contractor and hirer contracts
Deliver robust event management schedules and systems to ensure all aspects of events are captured and communicate effectively with other departments
Facilitate the development of risk assessments and SOPs for all event activity

Finance
Develop The Colonnade's retail offering working together with central F+B teams to achieve financial targets
Responsible for stock control and staff budgets within The Colonnade Bar to maintain forecast
Ensure adherence to company policy on cash handling and all associated procedures