What you'll be doing…

Welcoming our guests into this truly historic building in a friendly and proactive manner

Ensuring our guests enjoy the spectacle on stage in a safe and secure environment by following our health & safety and security policies.

Putting our guest experience at the forefront of everything you do

Driving bar and retail sales through our various points of sale in the theatre

Supporting the supervisors in maintaining a smooth and safe operation in your designated area of the building

Maintaining open communication with the management team regarding operational procedures.

Assisting our customers with all queries and feedback throughout their time at the theatre

Taking pride in your responsibilities and working as one team to ensure the presentation of our majestic theatre.

What we need…

Passion for delivering excellent customer service.

A "can-do" attitude with the ability to adapt in fast evolving situations.

A calm and efficient approach.

A self-motivating approach to work.

An individual who takes pride in their work and upholds our company values.

A team player who is inclusive, collaborative, and hardworking.

A strive for excellence and eye for detail in all aspects of the job.

The ability to build a strong rapport with guests and colleagues in an engaging and professional manner.

Takes pride in the LW Theatres dress code.

His Majesty's Theatre is split across 4 levels and manual handling across all levels of the Theatre is a key part of the Guest Experience role.

Our show schedule is evening performances of Phantom of the Opera on Monday to Saturday with matinee performances on Wednesday and Saturday.

Salary: £12.85 per hour.

Deadline for applications: Sunday 12th June, 11:59pm

For a full job description, please head to our careers page.