Head of Access

Head of Access

National Library of Scotland Closing date: Sun, 19 Jul 2026

Role: Customer Service
Contract: Permanent
Scotland

Wed, 08 Jul 2026 "> published -

Job Summary

Full time, permanent, salary is £53,853, civil service pension and based in Edinburgh.

Job Description

We are seeking a Head of Access to lead the development and delivery of the services and spaces that shape how people access the National Library of Scotland's collections. This senior role will manage multi-site reading room services, digital access routes, enquiry and document supply services, and user-focused activity that helps people discover, use and enjoy one of the nation's most important cultural collections. You will lead and support a large team, work collaboratively across the Library, and build relationships with external partners and communities.

A key priority will be increasing membership and ensuring that services and spaces are accessible, welcoming and responsive to changing needs. You will bring big ideas, strong team leadership, communication and decision-making skills, alongside operational experience of and enthusiasm for managing public service delivery in a library, archive or cultural organisation.

Please visit our website for more information and to submit your application by 19 July 2026.

Useful Links

Job Overview

  • Job Title: Head of Access
  • Salary: £50k+
  • Hours: Full time
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Sun, 19 Jul 2026
  • Location: Scotland

How to Apply

Via our recruitment site.