Front of House (Maternity Cover)

Front of House (Maternity Cover)

Oxford House in Bethnal Green Closing date: Mon, 17 Aug 2026

Artform: Combined arts
Role: Customer Service
Contract: Temporary
London

Tue, 04 Aug 2026 "> published -

Job Summary

Join Oxford House as a part-time Front of House team member, welcoming visitors, hirers and café customers. Support events, venue set-ups, basic AV, bookings and café service in our Bethnal Green arts centre. Maternity cover, 24.5 hours a week, £14.80 per hour.

Job Description

You will provide a welcoming and professional service for:

Visitors and members of the local community
Venue hirers and event guests
Resident organisations
Artists and programme participants
Caf customers

You will help ensure that Oxford House is safe, welcoming and presented to a high standard. You will also support the smooth operation of events, venue hires and activities taking place throughout the building.

Job Requirements

Person specification
Essential:
1. Must be 18 or older at time of application. Have right to work in the UK.
2. Events led background.
3. Experience of working in a bar/cafe.
4. Reliable and well organised.
5. Excellent customer service and communication skills.
6. Able to work well under pressure.
7. Able to work well without supervision.
8. Ability to act quickly & efficiently solve operational problems.
9. Key holding or opening and closing premises.

Desirable:
1. Experience in a venue, hospitality, arts, or charity environment. 2. Previous experience of event support in an arts environment.
3. Good demonstrable knowledge of customer service principles
4. Experience in accurate cash handling and conducting sales
5. Previous experience being responsible for the locking/unlocking of a building.
6. Basic sound/AV experience
7. Previously worked with food/drinks
8. Lives in the area or has a local commute
9. Ability to recognize risks to public or Health & Safety

Job Responsibilities

The role will include:

Welcoming visitors and providing excellent customer service
Supporting venue hires, events and building activities
Preparing rooms and public areas for customers and hirers
Helping maintain high standards of presentation and cleanliness
Responding appropriately to customer enquiries and concerns
Following health and safety and emergency procedures
Supporting accessibility and inclusive customer care
Assisting with cafe/audiovisual operations following training

Useful Links

Job Overview

  • Job Title: Front of House (Maternity Cover)
  • Salary: £20k-£25k
  • Hours: Part time
  • Artform: Combined arts
  • Role: Customer Service
  • Contract: Temporary
  • Closing date: Mon, 17 Aug 2026
  • Location:
    London
    | view on Google Maps

Job: Front of House (Maternity Cover)

Job: Front of House (Maternity Cover)

Organisation: Oxford House in Bethnal Green

Postcode: E2 6HG

How to Apply

Closing date: Monday 17 August 2026 at 5pm

Please email your application to [email protected] with the email subject: Front of House Application

Your application should include the following documents:

Your CV should:
Be no longer than two A4 pages
Be submitted in Microsoft Word format
Include the names, email addresses and mobile numbers of two referees
Referees will only be contacted if you are offered the position following interview.

Your cover letter should:
Be no longer than one A4 page
Be submitted in Microsoft Word format
Have a file name beginning with your surname
Tell us what community means to you
Explain the qualities and experience you would bring to the Front of House Assistant role

Diversity form
Please also submit a completed Diversity Form with your application.