Head of Commercial
Brooklands Museum Trust Closing date: Sun, 30 Aug 2026
- Full time
- £40k-£50k
- Apply now
Tue, 04 Aug 2026 "> published -
Job Summary
Job Description
As Head of Commercial, you will lead the implementation of Brooklands Museum's commercial strategy and annual earned income plan across admissions, retail, online retail, ticketing, venue hire, catering and hospitality, travel trade, groups and premium experiences. This is a hands-on leadership role with real scope and visibility: you will bring together people, systems, data and customer insight to grow income and ensure that every commercial touchpoint - from a first enquiry to a major hospitality event, from a retail purchase to a Concorde experience - feels professional, compelling and worthy of the Brooklands name.
Job Requirements
1. Agreed annual income, margin, conversion and customer service targets are delivered or exceeded across all commercial income streams.
2. Commercial execution is disciplined, with accurate systems, effective booking processes, strong stock control and timely reporting.
3. Customer value, repeat business and reputation grow through compelling, consistent commercial products and service standards aligned with the Brooklands Museum brand.
4. Commercial commitments are well planned, financially controlled, operationally approved and delivered, with early escalation of risks, variances and corrective actions.
5. Have the organisation's mission, values, and culture at the heart of all you do.
Job Responsibilities
Lead day-to-day commercial delivery across admissions, retail, online retail, ticketing, venue hire, catering and hospitality, travel trade, groups and premium experiences.
Turn the Museum's commercial strategy and annual earned income plan into strong sales performance, excellent customer journeys and consistent service standards.
Lead, coach and develop the Sales and Venue Hire, Admissions and Retail, and Catering and Hospitality teams.
Use sales data, customer feedback and market insight to monitor performance and identify opportunities and risks.
Work in close partnership with Operations, Events, Finance, Marketing and Development colleagues to ensure commercial activity is joined up, financially controlled and delivered to a high standard.
Job Overview
- Job Title: Head of Commercial
- Salary: £40k-£50k
- Hours: Full time
- Artform: Museums
- Role: Catering & Hospitality
- Contract: Permanent
- Closing date: Sun, 30 Aug 2026
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Location:
| view on Google MapsLondon
Job: Head of Commercial
Job: Head of Commercial
Organisation: Brooklands Museum Trust
Postcode: KT130QN
How to Apply
Please apply via our recruitment website (brooklandsmuseum.livevacancies.co.uk), where you will find the full job description and further information about working at Brooklands Museum. Please submit your CV and a covering letter outlining how your experience could help us in this role and how you meet the requirements of the person specification. Keep your covering letter to no more than two sides of A4.
The closing date is Sunday 30th August 2026 at 23:59.
- Contact email: [email protected]
About Brooklands Museum Trust
Brooklands Museum is the birthplace of British motorsport and aviation, home of Concorde, and a site that helped to define the spirit of speed, flight and engineering achievement across the twentieth century.