Front-of-House Manager
Dennis Severs' House, The Spitalfields Trust Closing date: Fri, 11 Sep 2026
- Part time
- £25k-£30k
Mon, 10 Aug 2026 "> published -
Job Summary
Job Description
You will work with the Dennis Severs' House team to ensure the smooth and professional running of the business. This will include the implementation of health-and-safety procedures, administration, dealing with visitor enquiries and maintaining the meticulous presentation and cleaning standards of the house, plus customer service across all channels.
You will also be called on to help with private events, photo shoots and filming at the house when necessary.
Job Requirements
This is a pivotal role at Dennis Severs' House and a unique opportunity to be part of its small, dedicated team. It requires someone collaborative yet motivated who will strive to provide guests to the house with the best visitor experience possible. Must be available to work 25 hours per week including weekends and evenings shifts.
Experience in front-of-house or hospitality is essential.
Experience of team leadership in a public-facing setting.
Excellent face-to-face communication skills.
Excellent verbal and written skills.
Ability to work at a consistently high tempo.
Ability to manage workload and prioritise tasks.
Ability to lead the front-of-house team.
Knowledge of Microsoft Office etc.
Job Responsibilities
To oversee the delivery of the day-to-day front-of-house operations. Liaise with the Operations Department to oversee the implementation of health-and-safety policies and procedures.
To manage front-of-house staff, provide human resources support including recruitment, training and development.
To support the Operations Department in the security, care, and collection management of the house.
To undertake administrative duties including filing, answering emails and responding to visitor's queries.
To maintain services including the booking systems, the setting up of events (virtual or physical), room hire for photo shoots and filming, and to assist with the delivery of activities and tours.
Useful Links
Job Overview
- Job Title: Front-of-House Manager
- Salary: £25k-£30k (pro-rata)
- Hours: Part time
- Artform: Museums
- Role: Catering & Hospitality
- Contract: Permanent
- Closing date: Fri, 11 Sep 2026
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Location:
| view on Google MapsLondon
Job: Front-of-House Manager
Job: Front-of-House Manager
Organisation: Dennis Severs' House, The Spitalfields Trust
Postcode: E1 6BX
How to Apply
To apply, send your CV and cover letter to [email protected]
Closing date: 11/09/2026 @17:00 hrs.
- Contact name: Marie Harper
- Contact email: [email protected]
About Dennis Severs' House, The Spitalfields Trust
Dennis Severs came to Spitalfields in 1979 and bought a derelict house saved by the Spitalfields Trust. He reconfigured it to tell the story of an imaginary Huguenot family who had lived there since it was built in 1724.
The Spitalfields Trust is a charity dedicated to the saving of historic buildings.