Digital Platforms Manager
English National Ballet Closing date: Fri, 28 Aug 2026
- Full time
- £30k-£40k
- Apply now
Wed, 12 Aug 2026 "> published -
Job Summary
Job Description
We're looking for a collaborative, solutions-focused Digital Platforms Manager to lead the development and continuous improvement of English National Ballet's core digital platforms. You'll oversee the systems that underpin our work - including our CRM, event ticketing and class management platforms - ensuring they are reliable, well-integrated and enable great experiences for our audiences, participants and colleagues.
Working across the organisation, you'll identify opportunities to improve processes, champion best practice, help teams get the most from our platforms, and ensure our systems continue to evolve in line with organisational priorities.
This is a role for someone who enjoys solving problems, simplifying complexity, and helping people use technology more effectively.
Deadline for applications is Friday 28th August at 11:59pm.
About ENB
English National Ballet has been opening up the possibilities of ballet for over seventy-five years. We are a pioneering Company at the forefront of ballet's growth and evolution: celebrating tradition whilst forging innovation and developing the artform. English National Ballet is also a UK leader in creative learning and engagement practice, building dynamic partnerships and community programmes. We strive for artistic excellence and to share ballet with as many people as possible, across the UK and around the world.
We are committed to building a diverse and inclusive workforce where staff of all backgrounds can thrive and grow. We would particularly like to hear from black and global majority applicants and from applicants living with a disability or a long-term health condition, both groups which are currently underrepresented in our organisation.
Please see website for more.
Job Requirements
Key Selection Criteria
- Experience managing or owning business-critical digital platforms such as CRM, ticketing, booking, membership or other operational systems.
- Experience translating business requirements into practical digital solutions.
- Knowledge of working across system integrations, APIs and workflow automation.
- Proven track record of developing positive working relationships with a wide range of internal users along with external agencies and suppliers; ability to provide a friendly service to people at all levels.
- Strong analytical and problem-solving skills, with the ability to use data to inform decisions.
Job Responsibilities
Your main responsibilities as Digital Platforms Manager will include:
- Work with the Head of Digital to define the roadmap for the organisation's core digital platforms and integrations, ensuring they continue to meet organisational needs and deliver maximum value.
- Develop meaningful reporting and insights that support operational and strategic decision making.
- Oversee the day-to-day management, configuration and optimisation of the organisation's digital platforms.
- Maintain data quality and accuracy within databases, including data imports, de-duping, implementation of data hygiene best practice, and regular system audits.
- Assist with reconciliation of performance ticket sales at external venues, liaising between internal departments and venues to manage allocations, bookings and financial settlement.
Please see website for more.
Job Overview
- Job Title: Digital Platforms Manager
- Salary: £30k-£40k
- Hours: Full time
- Artform: Dance
- Role: Marketing & Digital
- Contract: Permanent
- Closing date: Fri, 28 Aug 2026
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Location:
| view on Google MapsLondon
Job: Digital Platforms Manager
Job: Digital Platforms Manager
Organisation: English National Ballet
Postcode: E14 0SY
How to Apply
Please apply via the link provided. If you require any reasonable adjustments, please contact [email protected]. Deadline for applications is Friday 28th August at 11:59pm.
- Contact name: HR Recruitment
- Contact email: [email protected]
About English National Ballet
English National Ballet (ENB) has been bringing world-class ballet and music to the widest possible audience for over seventy years. We are a pioneering Company at the forefront of ballet’s growth and evolution: celebrating tradition whilst striving to innovate and develop the artform. English National Ballet is committed to artistic excellence and to sharing ballet with as many people as possible, across the UK and around the world.