Box Office Manager
Free Association Live Closing date: Fri, 25 Sep 2026
- Full time
- £30k-£40k
- Apply now
Tue, 18 Aug 2026 "> published -
Job Summary
Job Description
In this vital role, you will blend administrative management with the energy of live show operations. You will oversee your Box Office team, cultivate an environment of collaboration and respect, and hold our ticketing services to the highest standard of Enlightened Hospitality (see below). While this is primarily an administrative position, you will remain deeply connected to the floor - leading by example, stepping in to support peak show times, and collaborating globally to elevate our guest experiences. You will also have the opportunity to collaborate across the global expansion of Magic Mike Live with the Director, Ticketing, as well as the rest of the global box office based in Las Vegas and London, and will participate in shaping the global box office structure.
This role can expect to be in the office with the team Tuesday to Friday, and is also responsible for working at least one will-call shift per week. The Box Office Manager is also be responsible for covering shifts (or finding cover) when there is an absence or gap in the schedule.
Job Requirements
Proven Hospitality or Ticketing Background: Prior professional experience in a Box Office, retail, or premium guest services environment, with clear experience in a supervisory or management capacity for a team of 3 or more individuals.
Exceptional Communication: Superb verbal and written communication skills, with the ability to convey complex policies clearly and warmly.
Multiple Modalities of Learning: As a Manager, you will have to learn several new processes and be able to teach them to individuals on a wide spectrum of understanding. Patience, adaptability, and accountability are key in making sure that the manager enables their team to succeed.
Technical Proficiency: Hands-on experience or rapid adaptability to ticketing and customer service workflows, specifically utilising platforms like Spektrix and Zendesk.
Calm Under Pressure: Excellent problem-solving skills and the ability to adapt instantly to the shifting, fast-paced needs of live operational hours.
Job Responsibilities
Please see Greenhouse Link Below
Useful Links
Job Overview
- Job Title: Box Office Manager
- Salary: £30k-£40k
- Hours: Full time
- Artform: Dance
- Role: Customer Service
- Contract: Permanent
- Closing date: Fri, 25 Sep 2026
- Location: UK-wide
How to Apply
Please apply via Greenhouse, link below - Deadline is midnight Friday 25th September.
About Free Association Live
Originally inspired by the hit film franchise, Magic Mike Live has evolved into a global entertainment phenomenon. Designed as a "360-degree" dance & acrobatic spectacle, Magic Mike Live reimagines the traditional male revue for a modern audience. The production combines world-class choreography, live music, & specialised technical design to create an atmosphere that is equal parts exhilarating, sophisticated & empowering. Magic Mike Live is the flagship immersive production of Free Association