Assistant Manager - Curzon Chelsea

Assistant Manager - Curzon Chelsea

Curzon Cinemas Closing date: Wed, 19 Aug 2026

Artform: Film
Role: Customer Service
Contract: Permanent
London
  • Full time
  • £30k-£40k

Thu, 13 Aug 2026 "> published -

Job Summary

Curzon is the UK’s first fully integrated independent film company across production, distribution and exhibition. Curzon is using its 90-year-old prized brand to build a film content-led business that provides unforgettable films in quality surroundings.

Job Description

The Assistant Manager will work closely with the other members of the management team in leading the cinema team on a day-to-day basis in all operational issues, to deliver an exceptional customer experience, grow admissions and control costs, whilst keeping high
standards of security, Health and Safety and Food Safety.

Job Requirements

Personable, approachable and welcoming demeanour.
A proven track record of leading a team to provide top class customer service at all times.
Solid commercial acumen and demonstrable success in delivering against KPIs.
Demonstrates patience and the ability to remain calm, to adapt and think on your feet
Strong communication skills, confidence and natural leadership.
A demonstrable ability to effectively delegate tasks.
Positive, proactive and common-sense approach.
Flexibility and a 'can-do' attitude
A problem solver with the ability to work under your own initiative.
Willingness to act as an ambassador for Curzon at all times
A strong work ethic and professional demeanour.
Experience of working in a management role in a similar customer service or hospitality environment.
A genuine and demonstrable interest in film, cinema and a passion for Curzon and what it stands for.

Job Responsibilities

To support the management team in all aspects of the cinema's operations on a day-to-day basis ensuring that your venue delivers an exceptional customer experience.
Have a pro-active, can-do attitude in delivering the best customer experience by maintaining high standards, taking professional pride in how you look and how the cinema looks.
Encourage the team to grow memberships and admissions in the cinema, in line with budgets
Have a thorough working knowledge of all Curzon products and find opportunities to promote and sell them, including Membership, Food and Beverage, Curzon Film products and Curzon Home Cinema.
Act as a point of escalation for any customer queries.
Support the General Manager in the recruitment, training and induction of new cinema staff in line with the brand values.
Provide feedback and training to the team to drive team development.
Ensure the team is fully knowledgeable on legal compliance and able to effectively perform in their role

Useful Links

Job Overview

  • Job Title: Assistant Manager - Curzon Chelsea
  • Salary: £30k-£40k
  • Hours: Full time
  • Artform: Film
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Wed, 19 Aug 2026
  • Location:
    London

How to Apply

Please send your CV and cover letter with the job title in the email subject to [email protected]. The deadline for applications is 19/8/2026 23:00