Rise Art shares the stories and perspectives of outstanding contemporary artists with a global audience. Based in London and Bordeaux, we work across physical and digital platforms to connect collectors with exceptional art and support artists in developing their careers worldwide.

Following collaborations with Soho House & Co, Glenfiddich, and British Airways, Rise Art is entering an exciting new growth phase. We are now looking for an ambitious, highly organised and proactive Operations & Customer Service Associate to join our team and help deliver an exceptional experience for our collectors and artists across Europe.

Reporting to our Operations & Customer Service Lead, this is a varied, hands-on role spanning customer service, logistics and day-to-day operations. You'll play an important part in keeping the business running smoothly, while helping us improve the processes and systems that support our continued growth. It's a great opportunity to join a small, ambitious team, take on meaningful responsibility from day one and develop your career within a growing international art business.

About the Role:
Working within our customer care and registrar function, the successful candidate will oversee the day to day execution of an incredibly diverse role that requires outstanding organizational and time management skills along with a strong passion to serve the customer. In this role, you'll be responsible for troubleshooting and delivering exceptional pre and post sales customer service that delights our customers. You'll execute and improve our existing delivery and returns process to build trust and repeat conversions within our collector base.