This is a part-time role working Thursday to Sunday (4 dpw).

This is the role for you if you:
Want to champion the work of a specialist and unique national theatre for children.
Love working in a venue or theatre but would prefer mainly daytime hours.
Enjoy interacting with customers and delivering excellent service.

You will play an important role in delivering exceptional service to all of our visitors during their ticket booking process. You will be the first point of contact for all visitors in person, over the phone and online, representing us to every visitor as a welcoming, inclusive and inspiring space. It will be your responsibility to ensure high levels of data protection and discretion when handling sensitive customer data. You will Supervise the Box Office and its staff alongside the Sales and Ticketing Manager, acting as a shift supervisor for the Box Office team when on duty. We use Spektrix and familiarity with this system is desirable but not essential. As part of the Sales and Marketing department, and working closely with the Operations team, this role will require someone who is people-focused, proactively helpful, and passionate about creating memorable experiences for all.