The role…

The role ensures hospitality packages are created, maintained and allocated correctly through LineUp, including item bundles, Food & Beverage, in-seat and upsell hospitality packages, and 'At The Lane' products such as pre-show dining. The role is focused on maximising sales, occupancy and revenue opportunities through proactive monitoring, accurate inventory management and responsive use of data, while supporting the department to protect operating net profit.

What you'll be doing…

Build and maintain hospitality inventory in LineUp.

Ensure package elements are accurately attached to the correct seating bands.

Working with the Data Department and the Commercial Analyst use occupancy trackers, sales reports, Tableau dashboards and other tools to monitor performance.

Work closely with Ticketing to monitor price table changes, seating plan updates and shifts in customer demand.

Actively review and reallocate seating inventory to maximise occupancy and revenue.

Support the creation and refinement of hospitality packages for new and existing productions, concerts and events.

Collaborate with the Hospital Team, Ticketing team and relevant stakeholders on dynamic pricing opportunities.

Work closely with the Groups department, Box office's/Ticketing team to support hospitality group bookings.

What we need…

Strong working knowledge of the LineUp ticketing system, with the patience and resilience to adapt as the platform evolves.

Strong commercial awareness, with the ability to identify opportunities to increase sales, improve occupancy and support revenue growth.

Confident analytical skills, with the ability to use data, trackers and reporting tools to inform practical decisions and recommendations.

For a full JD please head to our careers page.

Salary: £43,000 pr annum

Deadline for applications: 23:59pm, 28th August