Visitor Experience Team Leader

Visitor Experience Team Leader

Museum of the Home Closing date: Tue, 01 Sep 2026

Artform: Museums
Role: Customer Service
Contract: Permanent
London

Wed, 19 Aug 2026 "> published -

Job Summary

We are seeking a part-time Team Leader in a supervisory capacity to support the Museum's Visitor Experience team three days per week.

Job Description

We are the only museum in the world dedicated to exploring the idea of home-not just as a physical space, but as something shaped by emotions, identity, society, politics, and the environment.

We see Museum of the Home as a movement, championing home as a lens through which to understand major global issues and explore possible solutions.

We are now looking for a new Visitor Experience Team Leader working Friday-Sunday 9.30am-5.30pm (21 hours a week)

Working as part of a busy team to supervise delivery of an outstanding experience for every visitor whilst maintaining a safe and secure environment, you will support Visitor Experience Hosts to provide a warm welcome and support the Museum's fundraising and commercial activity through the promotion of donations, the sale of products and event tickets.

See the job description for full details about the role.

Useful Links

Job Overview

  • Job Title: Visitor Experience Team Leader
  • Salary: £15k-£20k (pro-rata)
  • Hours: Part time
  • Artform: Museums
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Tue, 01 Sep 2026
  • Location:
    London
    | view on Google Maps

Job: Visitor Experience Team Leader

Job: Visitor Experience Team Leader

Organisation: Museum of the Home

Postcode: E2 8EA

How to Apply

Closing date for applications is 09.00 on 1 September 2026. Interviews will be held in person at the Museum on 10 September 2026. Due to the high volume of applications received we are unable to respond individually to each applicant. Should you be successful in proceeding to the interview stage, we’ll let you know by 4 September 2026. The role is subject to a satisfactory DBS check.